Mugisha Paola
Quebec
Summary
Personable and dependable with passion for supporting community initiatives and fostering positive environments. Possesses foundational knowledge in volunteer coordination and administrative support, including excellent organizational and communication skills. Committed to making meaningful impact by enhancing team efficiency and community outreach efforts.
Overview
1
1
year of professional experience
Work History
Voluntary Assistant
Fondation Stamm
06.2023 - 10.2023
- Assisted in organizing and managing volunteer activities, ensuring a positive experience for all participants.
- Trained new volunteers in organizational procedures, ensuring consistency across all programs and services provided.
- Increased awareness of organizational mission through social media management and content creation.
- Provided essential support during special events, resulting in seamless execution and increased attendance rates.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Volunteer
FASPAO
06.2022 - 08.2022
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Strengthened community bonds, participating in interfaith dialogues and events.
Education
Bachelor of Science - Sciences Sociales
Université Laval
Québec, QC01-2027
Graduate Certificate - Certificat En Communication
Université Laval
Quebec 12-2026
Graduate Certificate - Certificat En Travail Social
Université Laval
Québec, QC06-2026
Graduate Certificate - Certificat En Sociologie
Université Laval
Québec, QC12-2025
Skills
- Foreign language skills
- Attention to detail
- Customer service
- Multitasking and organization
- Verbal and written communication
- Flexibility and adaptability
- Office administration
- Data entry
- Task prioritization
- Support services
- Data confidentiality
- Call reception
- Positive and professional
Languages
English
Native or Bilingual
French
Native or Bilingual
Swahili
Limited Working
kirundi
Native or Bilingual
Interests
- Volunteer Work
- Environmental Stewardship
- Documenting and sharing travel experiences
- Food Tourism
- Enjoy creating and following travel blogs and vlogs
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I have a passion for photography and editing photos
- Interior Design
- Photography
- Dance
Timeline
Voluntary Assistant
Fondation Stamm
06.2023 - 10.2023
Volunteer
FASPAO
06.2022 - 08.2022
Bachelor of Science - Sciences Sociales
Université Laval
Graduate Certificate - Certificat En Communication
Université Laval
Graduate Certificate - Certificat En Travail Social
Université Laval
Graduate Certificate - Certificat En Sociologie
Université Laval
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