Mufrad Hossain Anan
Halifax,NS
Summary
Results-oriented professional with experience in healthcare, brand ambassadorship, customer service, and sales. Strong relationship-building skills and a proven ability to drive brand awareness and customer engagement. Committed to delivering exceptional service and enhancing customer satisfaction. Seeking to leverage diverse expertise in a dynamic organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clients Relation Officer
Fixnow Renovations LLC
09.2023 - Current
- Created and implemented strategies for client retention and growth.
- Analyzed customer feedback data to identify areas of improvement.
- Built strong relationships with other departments to ensure smooth operations.
- Established and maintained quality strategic client relationships to deliver responsive client service and enhance new business opportunities.
Patient Attendant
Carecor
Halifax, Nova Scotia
10.2022 - 08.2023
- Observed changes in condition of patients and reported any significant changes to nursing staff promptly.
- Answered call lights promptly and responded appropriately to requests from patients or visitors.
Brand Ambassador
Loblaws
Halifax, Nova Scotia
12.2021 - 01.2023
- Developed and executed brand awareness campaigns to increase customer engagement.
- Gathered customer feedback for product development purposes.
- Communicated regularly with team members regarding progress updates on projects.
- Conversed with customers to share information about products and services.
Boutique Coffee Specialist
Nespresso
Halifax, Nova Scotia
11.2020 - 08.2021
- Monitored stock levels and replenished as needed.
- Provided exceptional customer service to ensure repeat business and referrals.
- Developed promotional materials such as menus, flyers, and posters to advertise upcoming specials or events.
Education
Bachelor of Science - Major- Psychology, Minor-Business
Saint Mary's University
Halifax12-2025
Foundation in Business - Business
Limkokwing University of Creative Technology
Putrajaya, Malysia 08-2019
Skills
- Relationship Management
- Brand Marketing
- Patient Observation
- Communication Skills
- Photography
- Customer Service
- Retail Store Operations
- POS system operations
- Teamwork and Cooperation
- Problem Solving
- Work Ethic
Languages
English
Full Professional
Bengali
Native/ Bilingual
Hindi
Professional
Certification
- CPR and AED Certified
Affiliations
- I have extensive volunteer experience and have led numerous charity organizations, earning a reputation for successfully managing high-value projects.
References
References available upon request.
Timeline
Clients Relation Officer
Fixnow Renovations LLC
09.2023 - Current
Patient Attendant
Carecor
10.2022 - 08.2023
Brand Ambassador
Loblaws
12.2021 - 01.2023
Boutique Coffee Specialist
Nespresso
11.2020 - 08.2021
Bachelor of Science - Major- Psychology, Minor-Business
Saint Mary's University
Foundation in Business - Business
Limkokwing University of Creative Technology
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