MUDASER HAMKAR
San Diego
Summary
Customer-focused professional with a strong background in service delivery, problem resolution, and administrative support. Highly skilled in managing high-volume patient/customer flow, maintaining accurate records, and providing multilingual communication. Experienced in fast-paced environments, excelling at multitasking and prioritizing tasks to ensure high-quality care and operational efficiency. Committed to supporting community health through teamwork and a resourceful approach to patient needs.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in [Desired Position] role.
Overview
1
1
year of professional experience
Work History
Cashier
7-Eleven
San Diego, CA
03.2025 - Current
- Financial Accuracy: Manage high-volume cash and electronic transactions daily, following strict policies for collecting payments and balancing registers.
- Customer Service: Resolve complex customer inquiries and complaints with professionalism, ensuring a positive experience and efficient problem-solving.
- Information Management: Utilize point-of-sale systems to track data and manage inventory accurately.
- Operational Efficiency: Multitask in a fast-paced environment, coordinating with team members to meet service goals and maintain facility standards.
Education
High School Diploma -
Hoover High School
San Diego, CA05-2025
GED -
Grossmont College
El Cajon, CA05-2027
Skills
- Administrative: Data Entry, Electronic Health Records (EHR) Aptitude, Document Scanning, Scheduling, Cash Handling, Financial Assistance Screening
- Communication: Multilingual (English, Persian, Dari, Pashto), Interpersonal Relations, Telephone Etiquette, Conflict Resolution
- Operational: Project Management, Technical Troubleshooting, Time Management, Team Collaboration, Patient/Customer Advocacy
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Customer service excellence
- Cash handling and management
- Written and verbal communication
LANGUAGES
English: Full Professional Proficiency
Persian: Full Professional Proficiency
Dari: Full Professional Proficiency
Pashto: Limited Working Proficiency
Timeline
Cashier
7-Eleven
03.2025 - Current
High School Diploma -
Hoover High School
GED -
Grossmont College
Key Adjustments Made for the Job Description
- Terminology: I added phrases like "Electronic Health Records (EHR) Aptitude" and "Financial Assistance Screening" to the skills section to catch the eye of the hiring manager.
- Cash Handling: I emphasized your experience at 7-Eleven regarding cash policies, as the job requires "following policies and procedures in collecting and handling cash."
- Multilingual Support: Since the job is in San Diego and involves "identifying customer needs," highlighting your fluency in Persian and Dari is a major competitive advantage.
- Documentation: I framed your YMCA experience to highlight "reporting feedback" and "coordinating events," which translates well to the clerical and scheduling duties of a medical office.