Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

MUBROUKA ELHARRAM

Peterborough,ON

Summary

As a driven, skilled, and highly motivated interior designer with 5 years of experience in the industry, specializing in home renovations, new builds, and commercial projects, I am seeking a full-time position at your esteemed company. With a proven track record as a lead designer on numerous projects, I excel in overseeing the entire design process from concept to completion, ensuring exceptional results every step of the way. My expertise lies in the meticulous selection of finishes for both interior and exterior elements, where I bring a keen eye for detail and a commitment to excellence. My skill in fostering client relationships has led to the successful onboarding of new clients, significantly contributing to the growth and success of my previous workplace. In joining your team, I aspire to leverage my robust organizational skills, passion for professional excellence, and dynamic, results-driven work ethic to contribute to the attainment of your company's goals. Whether working independently or collaboratively, I am committed to delivering innovative and client-centric designs that exceed expectations.

Throughout my career, I have honed my skills across various domains of interior design, including interior and exterior home design, commercial spaces, and finishes selections. My expertise encompasses a wide range of elements such as cabinetry, flooring, lighting and furnishings among others. I take pride in my ability to effectively liaise with clients, ensuring their visions are brought to life through meticulous design presentations and budgeting strategies. Additionally, I have a proven track record in vendor management, business development, and revenue growth, highlighting my proficiency in both creative and strategic aspects of the role. My expertise extends beyond design concepts to encompass project management, client relations, and operational excellence. I leverage industry-standard software effectively and possess robust organizational skills honed through leadership roles in dynamic work environments. Notably, three of the projects under my leadership were recently honored by the PKHBA for Best Kitchen above $100,000 and Best Bathrooms. Furthermore, my commitment to ongoing professional development is evident in my continuous pursuit of knowledge in leadership, team building, and workplace excellence. I am dedicated to staying abreast of industry trends and innovative design techniques to deliver unparalleled results.

Overview

7
7
years of professional experience

Work History

Interior Design Consultant, Client Liaison

BIRCHVIEW DESIGN INC.
10.2021 - 01.2024
  • Lead designer over 5 projects, including a significant commercial design endeavor
  • Conducted initial consultations with clients, crafted preliminary Scope of Work post-consultation, and finalized projects through client sign-off
  • Collaborated with team to develop layout designs for new constructions and renovations
  • Curated selections for various project elements, such as baseboard & casing, tile & flooring, millwork finishes and hardware; counters; interior doors/interior door hardware; stair & rail design/finishes; light fixtures/fans selections/lamps; all faucets and shower hardware, sinks toilets, glass for showers/bathroom accessories; bathroom vanities; window coverings; all exterior home finishes
  • Created vision boards for client presentations
  • Managed comprehensive excel sheets for specifications to be shared with builders
  • Prepared quotes and estimates for all work needed to complete projects
  • Presented completed designs to clients, providing detailed insights into each room's furniture plans, lighting plans, kitchen designs, and material selections
  • Achievements: Featured in publications: Our Homes (Sept 2023) and Cottage Country Lifestyle Magazine (Spring 2023, Spring into Summer 2023, Summer 2023, Fall 2023, Winter 2024, Spring 2024)
  • Winner of PKHBA Housing Awards: 2022- Best Bathroom ($30,000 and under) and Best Outdoor Amenity Space; 2023 Best Bathroom ($30,000 and under) and Best Kitchen over $100,000.

Freelance Interior Design

SELF EMPLOYED
05.2019 - 10.2021
  • Attained high productivity while working within tight timelines whilst being highly flexible, organized and prioritizing workload effectively and efficiently in a timely manner
  • Effectively developed overall design for 6 projects, spearheading design projects from conception to completion and accurately understanding floor plans to best cater to customer expectations
  • Coordinated and managed multiple design projects that support Operational Excellence
  • Implemented and ensured compliance with all operating procedures, processes and policies
  • Routinely researched on materials and products sourcing including custom upholstery, kitchen cabinetry, backsplash, flooring, window treatments, lighting and rugs
  • Coordinated routine communications with clients and contractors in an empathetic manner
  • Resolved complex issues by determining the needs of the clients and offering favorable solutions
  • Maintained contact and followed up on problems that required special handling
  • Achievements: Successfully managed and directed contractors for hardwood, bathroom, kitchen cabinet and stone installation, painting etc, while developing mood and concept boards
  • Researched and responded to client inquiries; preparing quotes and estimates.

Regional Field Sales Manager

HAYA - HEALTH FOR LIFE
10.2019 - 06.2020
  • Attained the organizational goals and expectations by continual learning, application of procedures and tasks, as well as meeting or exceeding company needs with genuine passion
  • Spearheaded team on the sales strategy of the different products, while facilitating the marketing manager to positively impact sales with compelling advertisements, website, social media
  • Established a strong premise for maintaining satisfactory throughput whilst ensuring that the unique needs of the department are met in a timely, diligent and empathetic fashion
  • Evaluated and analyzed relevant work functions for various situations in a proactive manner, whilst ensuring adherence to compliance per company guidelines
  • Spearheaded the overall sales operations of this company, handling communication on behalf of the company with the public, news sources, Peterborough Chamber of Commerce and partners
  • Increased quality and efficiency through the continual application of robust and strong work ethic
  • Exceeded targets, team goals and overall organizational objectives with strong drive and focus
  • Developed strong functional and operational knowledge throughout the process in a professional and conducive manner
  • Achievements: Effectively set strategic goals including expansion and new avenues of business partnerships with naturopathic doctors, affiliate members and online stores
  • Conducted consultations with clients via informative presentations and phone calling.

Managing Director

GOATGEN INC.
10.2016 - 02.2018
  • Coordinated and monitored processes, tasks and functional procedures diligently by following organizational protocols as needed
  • Successfully managed and coordinated the overall operations, strategic planning, budgeting, cash flow and scheduling of this company, acting as the main point of communication between major stakeholders and clientele
  • Maintained quality service by following company policy and procedures
  • Created strong relationships and viable connections with vendors and dealers
  • Contributed to team effort by accomplishing productivity goals, targets and team objectives
  • Assisted in effective development of policies and operating procedures to facilitate functional elements and ascertained goals
  • Attended regular operational meetings to address any operating problems that arise, whilst formulating strategies and tasks to ensure effective resolution
  • Coordinated marketing campaigns using social media and website as a platform to promote services, while consulting with clients to create individualized solutions to managing disease
  • Utilized critical thinking and expert communication to solve problems during irregular situations
  • Effectively built business models to predict market size and competitors for products and services, while conducting market research consistently to identify gaps and needs for clientele
  • Achievements: Successfully spearheaded 20+ client relationships, ensuring excellent customer service which led to 80% retention rates of clientele, exceeding target sales goals by 10-20%.

Education

Interior Design -

Interior Design Institute
05.2024

Master of Science (MSc.) Environmental and Life Sciences -

Trent University
08.2011

Bachelor of Science (Honors) -

Trent University
04.2007

Skills

  • Interior Home design
  • Exterior Home design
  • Commercial design
  • Finishes selections: cabinetry, flooring, lighting design, tile, millwork finishes, hardware, counters, interior doors, interior door hardware, stair and rail design and finishes, complete bathroom finishes
  • Custom Furnishings
  • Art & accessories selections
  • Window coverings
  • Colour Scheme Coordination
  • Product specifications
  • Client Liaison
  • Onboarding clients
  • Vision Boards
  • Complete Design Presentations
  • Budgeting management
  • Product/ material Costing and Estimation
  • Vendor Management
  • Project management
  • Strategic planning
  • Design Styles
  • Design Trend Awareness
  • Space Planning
  • Blueprints
  • Social Media Functions
  • Time Management
  • Organizational skills
  • Teamwork and Collaboration
  • PowerPoint
  • Google Drive
  • Quickbooks

Accomplishments

Featured in publications: Our Homes (Sept 2023) (Early Summer 2024) and Cottage Country Lifestyle Magazine (Spring 2023, Spring into Summer 2023, Summer 2023, Fall 2023, Winter 2024, Spring 2024,)

Winner of PKHBA Housing Awards: 2022- Best Bathroom ($30,000 and under) and Best Outdoor Amenity Space; 2023 Best Bathroom ($30,000 and under) and Best Kitchen over $100,000

References

References available upon request.

Timeline

Interior Design Consultant, Client Liaison

BIRCHVIEW DESIGN INC.
10.2021 - 01.2024

Regional Field Sales Manager

HAYA - HEALTH FOR LIFE
10.2019 - 06.2020

Freelance Interior Design

SELF EMPLOYED
05.2019 - 10.2021

Managing Director

GOATGEN INC.
10.2016 - 02.2018

Interior Design -

Interior Design Institute

Master of Science (MSc.) Environmental and Life Sciences -

Trent University

Bachelor of Science (Honors) -

Trent University
MUBROUKA ELHARRAM