MUBEEN ADENI

In summary, the key responsibilities involved standardizing communication, demonstrating access control knowledge, managing change requests, coordinating with stakeholders, and effectively communicating and reporting on IAM adoption efforts - all with the goal of continuously improving the IAM processes and onboarding applications.

As an IAM Business Analyst, collaborated extensively with business partners and application teams to clearly articulate the goals and benefits of the Unified Identity program. Prepared a comprehensive slide presentation for senior management, outlining the initiative's objectives, the rationale behind it, and the roadmap to achieve the desired outcomes - including the advantages of transitioning from legacy single sign-on (SSO) platforms to the CommonSpiritCorp Okta tenant. Played a pivotal role in the application onboarding process, taking ownership of critical tasks such as:

• Sending kickoff emails and conducting introductory calls and workshops with stakeholders
• Gathering and documenting Okta-specific requirements for seamless application integration
• Scheduling and following up on action items until all requirements were fully addressed
• Proactively escalating issues and tracking them to successful resolution
• Crafting a standardized email template for User Acceptance Testing (UAT) sign-off

This hands-on involvement and attention to detail ensured the smooth onboarding of applications to the Unified Identity platform, contributing to the overall success of the program.IGA Stream:
Demonstrated strong analytical and process improvement skills by conducting in-depth meetings to thoroughly understand the current state Joiner-Mover-Leaver (JML) workflow. Leveraging this knowledge, proactively designed the future state JML and access request/approval process flows, utilizing Visio to create comprehensive visual representations.Actively sought and incorporated client feedback, iterating on the process flows until they were approved by the stakeholders. Additionally, provided valuable knowledge transfer sessions to newly hired Business Analysts, ensuring the consistent application of best practices and a seamless transition of responsibilities.This multifaceted approach, combining analytical rigor, stakeholder collaboration, and knowledge sharing, contributed to the successful transformation of the identity governance and administration (IGA) processes within the organization.

As an experienced IAM Business Analyst, played a pivotal role in the strategic transition of eligible Viacom-CBS applications to the Okta platform for seamless single sign-on (SSO) capabilities.Collaborated extensively with business partners and application teams across the Viacom-CBS enterprise to ensure a successful onboarding process. Key responsibilities included:

• Clearly explaining the application onboarding workflow and requirements to stakeholders
• Documenting detailed functional and technical specifications, and gathering all necessary artifacts to support the integration efforts
• Closely monitoring the end-to-end onboarding process to guarantee a smooth and efficient transition to the Okta platform

Demonstrated a proactive and solutions-oriented approach by providing ongoing support for various tasks and ad-hoc requests. This included ensuring that all onboarded applications had comprehensive knowledge base articles for the service desk, as well as the appropriate configuration items documented in ServiceNow. Furthermore, identified opportunities for process improvements and made valuable recommendations, such as escalating missing or incorrect application owners in the master list. This proactive approach helped streamline the onboarding workflow and address potential roadblocks before they could impact the project timeline or deliverables. Through this collaborative effort and attention to detail, successfully facilitated the seamless integration of Viacom-CBS applications with the Okta SSO platform, contributing to the overall success of the enterprise-wide identity and access management initiatives.

• Demonstrated strong documentation and stakeholder management skills while contributing to the comprehensive documentation efforts at Canada Health Infoway.
• Proactively liaised with cross-functional teams to ensure all necessary documents were drafted, reviewed, and revised in accordance with the client's feedback and requirements. Leveraged effective communication and collaboration techniques to facilitate the iterative review process, incorporating feedback from various stakeholders until the final approval was obtained. This hands-on involvement in the documentation efforts showcased the ability to work effectively in a complex, multi-stakeholder environment.
• By maintaining a solutions-oriented mindset and a keen eye for detail, successfully delivered high-quality documentation that met the client's expectations and supported the overall project objectives. The experience gained through this engagement highlighted the proficiency in managing documentation lifecycles, as well as the aptitude to navigate organizational dynamics and align diverse stakeholder interests to achieve desired outcomes.
• Developed and authored the comprehensive Quality Management Plan for the project. Collaborated closely with cross-functional stakeholders to gather requirements, define quality objectives and metrics, and document the quality assurance and control processes. Ensured the plan aligned with industry best practices and client expectations. Presented the Quality Management Plan to management for review and approval, incorporating their feedback to finalize the document.

• As an IAM Business Analyst, proactively engaged with stakeholders across various Lines of Business at TD Bank to conduct comprehensive IAM workshops.
• Demonstrated strong technical aptitude by thoroughly understanding the architecture of both distributed and mainframe applications.Asked insightful questions to gather detailed information about user provisioning and deprovisioning processes. Provided well-researched recommendations on the appropriate attestable attributes, such as roles, groups, and user profiles. Collaborated with application teams to design an XML feed structure that could be seamlessly integrated with the DIAMOND servers (Digital Identity and Access Management ON Demand) and the Oracle Identity Analytics tool.Rigorously tested and reviewed the XML feed data, analyzing user access and providing feedback to ensure appropriate permissions were in place. Coordinated the end-to-end onboarding activities, from the mainframe environment to the Active Directory-based applications, until the successful go-live on the DIAMOND production environment.
• Demonstrated exceptional communication skills by creating sample manager attestation reports and help files, obtaining stakeholder approvals, and explaining the importance of access governance and attestation processes to the organization.
• Contributed significantly to the creation of a comprehensive process guide and onboarding team manual, documenting the end-to-end onboarding approach and processes.
• Maintained close collaboration with the TRMIS team when required, showcasing a collaborative and solution-oriented mindset.