Mubashir Islam
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
6
6
years of professional experience
Work History
Senior Office Manager
Modern High School
03.2021 - 05.2023
- Developed and implemented school policies, procedures to ensure that school operates smoothly and effectively
- Hiring and training staff including teachers, administrative and support staff
- Implementing strategic plans, developing new programs and initiatives.
- Created, maintained and updated filing systems for paper and electronic documents.
Customer Service
E G GROUP
06.2018 - 07.2019
- Worked to ensure a neat, attractive sales environment and assisted in setup of visual displays
- Served as an enthusiastic and knowledgeable sales associate
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
E Support Officer
Knoah Solutions
11.2016 - 07.2017
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Provided chat support to U.S based customers on products like
- Phone, Internet and TV.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Education
MBA - HOSPITAL AND HEALTH SERVICES MANAGEMENT
University Of Bedfordshire
Luton, Bedfordshire UK07.2019
Skills
- Leadership Skills
- Business Development
- Strategies
- Business Administration
- Communication Skills
- Multitasking Skills
- Analytical Thinking Skills
- Time Management Skills
- Workflow Planning
Timeline
Senior Office Manager
Modern High School
03.2021 - 05.2023
Customer Service
E G GROUP
06.2018 - 07.2019
E Support Officer
Knoah Solutions
11.2016 - 07.2017
MBA - HOSPITAL AND HEALTH SERVICES MANAGEMENT
University Of Bedfordshire
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