Summary
Overview
Work History
Education
Skills
Timeline
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Mubark Shifa

Winnipeg,MB

Summary

Proven expertise in enhancing operational efficiency and customer satisfaction at Addis Cafe, adept in food and beverage preparation and excelling in customer service. Achieved significant reduction in shipping errors at Segan Company, showcasing meticulous attention to detail and strong problem-solving skills.

Overview

14
14
years of professional experience

Work History

Cyber Cafe Attendant

Addis Cafe
05.2018 - 08.2024
  • Ensured a safe and comfortable environment for patrons with regular cleaning and maintenance of computer stations.
  • Streamlined daily operations for increased efficiency through effective time management and prioritization of tasks.
  • Collected and returned used dishes to kitchen for washing.
  • Greeted guests and offered stellar food service.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Shipping and Receiving Clerk

Segan Company
05.2010 - 04.2022
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Conducted thorough audits of received merchandise against purchase orders to identify variances in quantity or quality quickly.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Education

GED -

Red Sea High School
Asmara, Eritrea
06.1999

Skills

  • Food and beverage preparation
  • Cash handling proficiency
  • Scheduling appointments
  • Cafe cleanliness
  • Customer service excellence
  • Food Safety

Timeline

Cyber Cafe Attendant

Addis Cafe
05.2018 - 08.2024

Shipping and Receiving Clerk

Segan Company
05.2010 - 04.2022

GED -

Red Sea High School
Mubark Shifa