Mubah Khalid
Mississauga,ON
Summary
Result-driven Supply Chain graduate with experience in the Operations and Logistics industry. Proficient in Microsoft Office, SAP, Intercultural Communication, Negotiation, and Team building. Possesses excellent written and verbal communication skills, along with strong research abilities. Demonstrated track record of exceeding quality and production goals. Recognized as a motivational team player with the proven ability to engage people, processes, and resources, effectively prioritizing and executing deliverables in a dynamic environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Order Controller
A1 Cash & Carry
06.2023 - Current
- Supervise and provide guidance to a team of 12 pickers to ensure efficient order fulfillment
- Oversee daily activities of picking staff, including assigning tasks, monitoring productivity, and providing training as needed
- Demonstrated exceptional attention to detail and achieved a remarkable 100% order accuracy
- Conduct thorough analysis of returns, also investigate the reason behind each return and identify areas of improvement on daily basis
- Performed end-to-end order fulfillment responsibilities, including shipping coordination, route planning and invoice generation.
Quality Auditor
Gate Gourmet
04.2022 - 09.2022
- Developed and implemented new quality control procedures and policies, resulting in a 10% reduction in waste and increased efficiency on production lines.
- Investigated customer complaints and implemented corrective actions, resulting in a 25% reduction in customer complaints and improved customer satisfaction.
- Conducted regular inspections of production lines and finished products, ensuring compliance with food safety and quality standards
Assistant Manager - Logistics
ADS
04.2019 - 08.2021
- Coordinated the shipment and delivery ensuring timely and efficient transportation, in accordance with relevant Incoterms rules, resulting in a 20% reduction in delivery time.
- Conducted audits and inspections to ensure compliance with regulatory and company standards, resulting in a 100% compliance rate
- Analyzed data to identify trends and issues, and recommended process improvements, including optimizing the selection of Incoterms rules, resulting in a 15% reduction in transportation costs.
- Trained and supervised a team of four members in logistics procedures, ensuring compliance with company policies and regulations.
- Collaborated with internal and external stakeholders including suppliers, vendors, and customers, to ensure effective communication and coordination.
- Maintained accurate and complete records of logistics activities, including inventory levels, shipping, and receiving logs, and compliance documentation.
Operations Intern
Zong
05.2019 - 09.2019
- Conducted research analysis to identify opportunities for process improvements and cost savings.
- Assisted with the development and implementation of a new marketing campaign for 5G launch, resulting in a 10% increase in sales within the first month.
- Efficiently managed databases and other systems, ensuring accurate and up-to-date information.
Education
Post Graduation in Global Business Management
Georgian College
Barrie, ON04.2023
BBA - Specialization- Supply Chain Management
Comsats University
Islamabad, Pakistan09.2020
Skills
- Analytical Thinking
- Stress Management
- Complex problem solving
- Time Management
- Communication
- Microsoft Office
- Data Analysis
- SAP
Certification
- WHMIS certified and trained
- Cultural Awareness by Commisceo Global
- Licensed LLQP financial Advisor
Timeline
Order Controller
A1 Cash & Carry
06.2023 - Current
Quality Auditor
Gate Gourmet
04.2022 - 09.2022
Operations Intern
Zong
05.2019 - 09.2019
Assistant Manager - Logistics
ADS
04.2019 - 08.2021
Post Graduation in Global Business Management
Georgian College
BBA - Specialization- Supply Chain Management
Comsats University
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