Created a welcoming atmosphere for guests by overseeing interior design projects that highlighted the unique character of the hotel property.
Oversaw financial management of the hotel, including budget planning, expense tracking, and revenue analysis.
Increased hotel occupancy rates by implementing targeted marketing strategies and collaborating with local businesses.
Invested in staff development programs that elevated service standards across all departments within the hotel operation.
Quality Assurance and Risk Management Director
Independent Counselling Enterprise
11.2003 - 06.2006
working with people with developmental disabilities, child and family service and clients under the social welfare support.
Established comprehensive risk management plans to mitigate potential issues proactively before they impacted project deliverables negatively or jeopardized client relationships.
NGOs Netwrorking Coordinator
Sudan Council of Voluntary Agencies
01.2001 - 07.2002
Disaster Recovery Specialist
Global Health Foundation
02.2000 - 12.2000
work with Flood disaster affected community in Maputo and XaiXai provice
food , shelter and WES project
Dicector
Global Heath Foundation
01.1997 - 01.1999
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Education
Ph.D. - Global Development
Queens University
Kingston, ON
08-2026
Certificate - Global Deplomacy : The United Nations in The World
University Of London
London UK
12-2022
Professional Certificate - Sustainable Development Goals
University of Copenhagen
Copenhagen
11-2022
Master of Science - Social Sciences
Athabasca University
Athabasca
06-2022
Professional Certificate - The Heath Effects of Climate Change
Harvard
Boston MA USA
04-2022
Professional Certicicate - Humanitarian Response To Conflict And Disaster
Harvard
Boston Ma
02-2022
Master of Arts - Disaster Management And Refugee Studies
Internation University of Africa
Khartoum Sudan
10-2000
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Unity Store and Nahanni Hotel- Owner-Manager
6281NWT Ltd,- Nahanni Hotel
09.2010 - Current
Quality Assurance and Risk Management Director
Independent Counselling Enterprise
11.2003 - 06.2006
NGOs Netwrorking Coordinator
Sudan Council of Voluntary Agencies
01.2001 - 07.2002
Disaster Recovery Specialist
Global Health Foundation
02.2000 - 12.2000
Dicector
Global Heath Foundation
01.1997 - 01.1999
Ph.D. - Global Development
Queens University
Certificate - Global Deplomacy : The United Nations in The World
University Of London
Professional Certificate - Sustainable Development Goals
University of Copenhagen
Master of Science - Social Sciences
Athabasca University
Professional Certificate - The Heath Effects of Climate Change
Harvard
Professional Certicicate - Humanitarian Response To Conflict And Disaster
Harvard
Master of Arts - Disaster Management And Refugee Studies