Muaz Marleen
Pickering,ON
Summary
Dedicated and detail-oriented student at the University of Toronto majoring in Health Sciences & Psychology and Political Science. Proven track record in management, customer service, team leadership and attendance record. Seeking a challenging role to leverage my organizational, leadership, and management skills to contribute to company success. Professional with extensive experience in founding and managing businesses, demonstrating exceptional leadership and strategic planning capabilities. Proven track record in creating and implementing effective business strategies, fostering team collaboration, and driving growth. Known for adaptability and results-focused approach, excelling in dynamic and fast-paced environments.
Overview
5
5
years of professional experience
Work History
Founder
Sparkle Cleans
12.2024 - Current
- Built and managed the company website to promote services and handle customer inquiries
- Provided professional residential and commercial cleaning services across Toronto
- Developed marketing strategies through social media to increase client reach and engagement
- Managed bookings, customer relations, and day-to-day operations to ensure customer satisfaction
Manager
Sumi Trading
01.2022 - Current
- Managed inventory, shipping, and receiving of computer equipment and electronics
- Coordinated delivery and logistics for pallet shipments across the GTA
- Assisted in sales of computer parts and electronics to customers and businesses
- Provided customer service and technical support for product inquiries
- Handled invoicing, payment processing, and day-to-day business operations
Cook/Cashier
B Boyz
05.2022 - 01.2025
- Prepared food orders, handled customer calls, and managed cash transactions
- Maintained cleanliness and organization in the kitchen
- Contributed to smooth operation and customer service
Detailer
Lux Detailing
06.2020 - 01.2024
- Performed detailed cleaning and maintenance on various vehicles
- Managed all cash flow operations and customer transactions
- Improved customer satisfaction through meticulous detailing services
- Contributed to smooth operation and customer service, resulting in a 30% increase in repeat customers
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Instructor
Olympian Martial Arts Studio
11.2020 - 12.2022
- Conducted martial arts classes, teaching self-defense techniques to children
- Managed communication with parents and handled class-related inquiries
- Developed training programs to enhance students' skills
Camp Volunteer
Masjid Al-Jannah
07.2021 - 09.2021
- Organize and execute events through different themes weekly
- Handle and lead elementary kids in different activities throughout the day
- Worked with other team members to plan, organize and make sure daily activities and events are done smoothly
- Teach students religious subjects and other disciplines
- Ensured all safety protocols in the community center are all met including Covid-19 safety measures
Education
Bachelor of Arts - Psychology, Political Science
University Of Toronto
Scarborough, ON05.2027
High School Diploma -
Pickering High School
Pickering, ON06.2023
Skills
- Organized/ Responsible
- Computer skills (Word, Excel)
- Active listening
- Communication
- Leadership
- Management skills
- Social Media Marketing/ Website Building
- Marketing (Instagram, TikTok)
- Team leadership
- Client engagement
- Entrepreneurial leadership
Affiliations
UofT Cars and Coffee
Languages
English
Native or Bilingual
French
Limited Working
Awards Certificates
- Honour roll
- Ontario Scholar
- Citizenship
- Bronze Medallion, Bronze Star (Swimming)
Timeline
Founder
Sparkle Cleans
12.2024 - Current
Cook/Cashier
B Boyz
05.2022 - 01.2025
Manager
Sumi Trading
01.2022 - Current
Camp Volunteer
Masjid Al-Jannah
07.2021 - 09.2021
Instructor
Olympian Martial Arts Studio
11.2020 - 12.2022
Detailer
Lux Detailing
06.2020 - 01.2024
High School Diploma -
Pickering High School
Bachelor of Arts - Psychology, Political Science
University Of Toronto
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