Muayad Osman
Edmonton
Summary
Dynamic and empathetic professional with experience at FreshCo and Safe Youth and Family Centre, adept in customer service and problem-solving. Excelled in reducing spoilage rates and boosting student comprehension through personalized methods. Demonstrates strong teamwork, communication, and a proven track record of enhancing customer and student satisfaction.
Grocery professional with strong background in retail customer service and inventory management. Consistently delivers high-quality assistance while contributing to collaborative team environment. Known for reliability and adaptability in meeting dynamic needs of busy retail setting.
Overview
2
2
years of professional experience
Work History
Grocery Clerk
FreshCo
03.2023 - 11.2024
- Stocked shelves and organized merchandise displays for easy retrieval.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
Tutuor
Safe Youth and Family Centre
09.2022 - 06.2024
- Provided homework assistance using specific curriculum and materials.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
- Supported students with helpful study habits and exam strategies.
- Increased student comprehension by utilizing personalized teaching methods and adapting to individual learning styles.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
High School Diploma -
Harry Ainlay Highschool
Edmonton Alberta06-2024
Skills
- Customer service
- Patience and empathy
- Attention to detail
- Problem-solving skills
- Teamwork and collaboration
- Creative thinking
- Excellent communication
- Collaboration and teamwork
- Punctual and reliable
- Team collaboration
Languages
English
Full Professional
Timeline
Grocery Clerk
FreshCo
03.2023 - 11.2024
Tutuor
Safe Youth and Family Centre
09.2022 - 06.2024
High School Diploma -
Harry Ainlay Highschool
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