Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Msosi Wabawa
Open To Work

Msosi Wabawa

Teacher
Ajax,ON

Work Preference

Desired Job Title

French Assistant TeacherDigital Customer Service AssociateLogistics AssociateCashier

Work Type

Full TimeGig WorkConsultingSeasonal WorkVolunteerContract WorkPart Time

Location Preference

RemoteHybrid
Location: Ajax, ON, CAToronto, ONOttawa, ONQuébec, QC
Open to relocation: Yes

Salary Range

$70000/yr - $200000/yr

Important To Me

Company CultureTeam Building / Company RetreatsCareer advancementWork from home option

Summary

Versatile French teacher and customer service associate with a proven track record in classroom management and client relations. Focused on utilizing technology integration and adaptive learning tools to enhance student engagement and satisfaction.

Overview

10
10
years of professional experience

Work History

French Assistant Teacher

Durham Catholic District School Board
Ajax, ON
03.2024 - Current
  • Developed engaging lesson plans to enhance French language comprehension and cultural awareness.
  • Facilitated interactive classroom activities to promote student participation and collaboration.
  • Assessed student progress through regular evaluations and provided constructive feedback.
  • Collaborated with colleagues to integrate cross-curricular themes into language instruction.

Digital Customer Service Associate

Shoppers Drug Mart
02.2023 - 08.2024
  • Assisted customers with inquiries via phone, email, and chat platforms.
  • Resolved issues promptly to enhance customer satisfaction and loyalty.
  • Utilized Salesforce to track customer interactions and feedback.
  • Collaborated with team members to improve response times and service quality.
  • Developed rapport with clients by promptly responding to their needs, resulting in increased customer retention.

Logistics Associate

Mumias Sugar
Kenya
09.2016 - 02.2021
  • Coordinated inventory management processes to ensure accurate stock levels.
  • Operated warehouse equipment to facilitate efficient product movement and storage.
  • Assisted in the preparation of shipping documentation for timely dispatches.
  • Monitored compliance with safety regulations and maintained a clean working environment.
  • Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.

Education

French Language And Literature

York University
Toronto
09-2025

Skills

  • French fluency
  • Adaptive learning tools
  • Classroom management
  • Online teaching experience
  • Fluent english speaker
  • Technology integration
  • Native french speaker
  • Event planning
  • Teamwork
  • Problem-solving
  • Time management
  • Multitasking

Languages

French
Native or Bilingual
English
Full Professional
Swahili
Native or Bilingual

Timeline

French Assistant Teacher

Durham Catholic District School Board
03.2024 - Current

Digital Customer Service Associate

Shoppers Drug Mart
02.2023 - 08.2024

Logistics Associate

Mumias Sugar
09.2016 - 02.2021

French Language And Literature

York University

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