Ms.Dale Gosse
Alexandria,Ontario
Summary
- Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.
- Conscientious effective at managing and leading teams, managing store operations and promoting merchandise to increase store profits.
- Personable Store Manager who respects and appreciates all retail associates. Motivates employees using positive reinforcement and creative reward systems.
- Store Manager driven to apply a strong work ethic and motivational skills to achieve store goals, as well as employee and customer satisfaction.
- Dedicated Store Manager with more than [10] years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales.
Overview
7
7
years of professional experience
1
1
Certification
Work History
assistant manager
Tim Hortons
Maxville, ON
09.2007 - 04.2012
- Promoted from Team Leader to Assistant Manager within [6] months.
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff ,sales associates, team leaders
- Assigned employees to specific duties to best meet the needs of the store.
- Reordered inventory when it dropped below predetermined levels.
- Instructed staff on appropriately handling difficult and complicated sales.
- Hired, trained and evaluated personnel in sales and marketing.
- Generated repeat business through exceptional customer service.
Banquet Manager
The Priest Mill
Alexandria, ON
06.2005 - 09.2008
- Interviewed job candidates and made staffing decisions.
- Counted cash drawers and made bank deposits.
- Managed staff, organized, set up banquet areas
- Assigned employees to specific duties to best meet the needs of the store.
- Instructed staff on appropriately handling difficult and complicated sales.
- Implemented a new ordering process and identified poor work habits to improve process effectiveness.
Education
High School Diploma -
William Hingston High School
Montreal-Nord, QC1983
Skills
- Staff training and development
- Detail-oriented
- Bank deposit procedures
- Personnel development
- Customer-oriented
- Excellent customer service skills
- Customer relations
- Goal-oriented
- Store displays
- Opening and closing procedures
Certification
- food safety certfiicate
- up to date CPR
Timeline
assistant manager
Tim Hortons
09.2007 - 04.2012
Banquet Manager
The Priest Mill
06.2005 - 09.2008
High School Diploma -
William Hingston High School
Similar Profiles
Mehnaz RahmanMehnaz Rahman
Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)
Sandeli S. ChauhanSandeli S. Chauhan
Team member at Tim HortonsTeam member at Tim Hortons
Emma PetyEmma Pety
Shift Supervisor at Tim HortonsShift Supervisor at Tim Hortons