Mrugesh Thakar
Edmonton,AB
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate
The Source (Bell) Electronics
06.2019 - Current
- Greet customers and start a conversation with a customers to build rapport.
- Ask customer questions to learn their wants, needs, and desires.
- Clearly understand all plans, rates, and services offered by mobile carriers.
- Recommend products, services and service plan to customers based on information gathered. Clearly and effectively demonstrate the benefits of recommended services.
- Gather customer information and verify identity to gain access to the customer's accounts. Perform credit checks and arbitrate contracts for new and existing customers.
- Precisely explain to customers all the terms and conditions of contracts and services they are purchasing.
- Up-selling Merchandise to attach with their new phones.
- Up-selling Merchandise to attach with their new phones.
Education
DYPLOMA - Computer Systems Technology
Durham College
Oshawa, ON06.2013
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Upselling
- Adapt to diverse groups
- Sales Goals Attainment
- Friendly and Helpful
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Excellent Written and Verbal Communication
- Sales floor organization
Accomplishments
I had won Top performer title in 2019 as well many recommendations from DSM.
Languages
English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual
Timeline
Sales Associate
The Source (Bell) Electronics
06.2019 - Current
DYPLOMA - Computer Systems Technology
Durham College
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