Reza Pakzad
Vancouver
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Computer Technician
Mr. Pourmoghadas
03.2020 - 02.2024
- Linked computers to network and peripheral equipment.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Resolve network issues in the company environment.
- Install Windows and applications.
- Install and configure WiFi routers and extenders.
- Set up new SIP accounts for new staff on Issabel VOIP server.
- Maintain servers and ESXi
Computer Technician
Mr.Falahatian
04.2011 - 03.2016
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Recommended new and replacement hardware and software purchases.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
Education
Associate of Science - Computer Networking
Azad University
Esfahan - Iran05.2002
Skills
- Computer Assembly
- Desktop and laptop installations
- Computer Troubleshooting
- Hardware and software installation
- Customer Service
- Technical Support
- Network configuration
- Wireless Networking
- Microsoft Outlook, Word, and Excel
- Finishing work
- Organization
- Teamwork and Collaboration
Languages
English
Persian
Timeline
Computer Technician
Mr. Pourmoghadas
03.2020 - 02.2024
Computer Technician
Mr.Falahatian
04.2011 - 03.2016
Associate of Science - Computer Networking
Azad University
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