Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Interests
Software
Work Preference
Timeline
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MRIGA MOHINDRA

Welland,ON

Summary

Highly accomplished and motivated professional with 8+ years of experience and a strong record of success in enhancing management skills to align with industry advancements. Excels in fast-paced work settings and quickly adapts to changing circumstances—proficient in English, Hindi, Punjabi, with a foundational knowledge of French.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Staff Member

Bar Burrito
01.2023 - Current
  • Greeted customers entering the store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • We have established positive relationships with customers and other staff members.
  • Frequently inspecting the production area to verify proper equipment operation.
  • Improved customer retention by 30% by providing excellent service and follow-up with customer feedback.
  • Increased productivity by having staff meetings anddelegating tasks, thus ensuring optimal use of resources.

Closing Leader

Mucho Burrito
11.2021 - 12.2022
  • Greeted customers entering the store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions accurately.
  • Built relationships with customers to encourage repeat business.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • It was adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for staff and customers.
  • Manage 15 incoming calls, handle customer orders, and dispatch orders on time.
  • Oversaw employees' day-to-day activities in the establishment, fostering an inspiring atmosphere to optimize employee experiences.
  • Improved customer retention by 60% by providing excellent service and follow-up with customer feedback.

Junior Accountant

Infinity Tyres Limited
01.2017 - 10.2020
  • Preparing and submitting daily sales reports.
  • Collaborated with senior accountants to perform month-end closing procedures, ensuring timely financial reporting.
  • Managed supplier accounts and built lasting relationships with suppliers.
  • Managed client billing process to ensure prompt payment, improving cash flow management.
  • Counting inventory items every month, thus reducing overstocking and understocking by 75 %.
  • Prepared journal entries and entered them into the system using Tally ERP.
  • We generated and submitted invoices based on established accounts receivable schedules and terms.

Logistics Supervisor

Enkay Indo Nigerian Ltd
10.2014 - 12.2016
  • Verified transactions, product orders, and shipping dates and entered information into databases and reports.
  • Analyzed and logged purchase orders.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Evaluated employee performance regularly against established benchmarks for growth opportunities and improvement areas.
  • Maintaining stock count of inventory items.
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Documented shipment receiving information in Excel.
  • Improved efficiency by 80% through employee management and workflow evaluations by monitoring the shipment process.

Education

Post-Graduation - Global Business Management

Conestoga College
Kitchener
12.2022

Post-Graduation - Global Hospitality Management

Conestoga College
Kitchener, ON
08.2022

MBA - Finance

Amity University
Uttar Pradesh, Noida, India
12.2021

Bachelor of Hotel Management - Hospitality Management

WelcomGroup Graduate School of Hotel Administration
Manipal, Karnataka, India
01.2014

Skills

  • Team oriented
  • Comprehensive and experienced with Microsoft Basic Excel & Word
  • Customer relationship leader
  • Strong ability to work under pressure
  • Determined
  • Motivated
  • Critical thinking

Certification

  • Smart Serve
  • WHMIS
  • Food Handling
  • AutoCAD
  • 3DS Max

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Travelling

Listening to music

Watching Movies

Software

Tally ERP

Microsoft Office

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementHealthcare benefitsFlexible work hoursCompany CultureWork-life balance

Timeline

Staff Member

Bar Burrito
01.2023 - Current

Closing Leader

Mucho Burrito
11.2021 - 12.2022

Junior Accountant

Infinity Tyres Limited
01.2017 - 10.2020

Logistics Supervisor

Enkay Indo Nigerian Ltd
10.2014 - 12.2016

Post-Graduation - Global Business Management

Conestoga College

Post-Graduation - Global Hospitality Management

Conestoga College

MBA - Finance

Amity University

Bachelor of Hotel Management - Hospitality Management

WelcomGroup Graduate School of Hotel Administration

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MRIGA MOHINDRA