Mridula Singh
Waterloo,ON
Summary
Skilled Business Development leader offering 9 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
11
11
years of professional experience
Work History
Sales Manager
Pinkonnect Express Pvt Ltd
New Delhi, Delhi
09.2021 - 09.2022
- Worked with customers to understand needs and provide excellent service.
- Collaborated with team members to achieve target results.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Targeted and prospected for new business through telemarketing, individual creativity and innovation.
- Met with clients, delivering presentations and educating on product and service features and offerings.
Asst Manager
ImaginationEdutainment India Pvt. Ltd
08.2018 - 11.2019
- Manage direct business relations and distribution of company literature to stimulate client interest and sales leads
- Responsible for acquiring/retaining school clients & handling client servicing
- Coordination among various departments for smooth functioning of facility
- Relationship building with Travel agents and coordinating with them to achieve the monthly footfall and revenue target
- Organizing and hosting event like EDU-summit, Principal meet.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Business Development Manager
3R Infotech Pvt. Ltd
01.2016 - 07.2018
- Managing prospects at different stages of the sales funnel, following up regularly and meeting targets
- B2B Lead Generation via Networking, professional contacts or cold connections Negotiate commercials,agreement terms
- Information in IT software, hardware and license renewing (Veritas,
- VMware, Hitachi, Dell System)
- Ability to effectively implement sales strategies to gain new relationships and maintain and grow existing relationships to achieve meeting goals.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Negotiated and closed long-term agreements with new clients in assigned territory.
AssistantManager (Products)
UtsavFashionPvt. Ltd
06.2015 - 12.2015
- Assisted in overseeing overall product life cycle strategies(Web/WAP)to achieve business goals
- Managing the complete product development strategy for ecommerce front end and back end systems such as checkout flow, discount engine,
- CRM& CMS
- Harmonized with tech team to improve user experience as well interactive tools to create brand awareness
- Analyzing the user behavior with the help of G-Analytics along with keeping track on website performance.
- Carried out day-day-day duties accurately and efficiently.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Asst Manager Products
Tech Zone -An Eros International Ltd
07.2014 - 06.2015
- Video content of business partners like India TV, India Today & Viacom 18
- Focused on achieving revenue targets across assigned telecom operators Developed promotion strategies to increase WAP revenue and propose changes to ensured better consumer experience.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Asst Product Manager
Jagran Prakashan Ltd
06.2012 - 06.2014
- WAP product development, management & promotion for Dainik Jagran &
- Jagran Josh Entities
- Coordinating development & designing team for Android App and Mobile web page development
- Analysis of apps and web page with the help of Google Analytics
- Constructive action based on comparative analysis between different mobile apps
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Worked in product pod environment consisting of product developers, design teams, software personnel and quality assurance testers.
Senior Content Developer
MogaeDigitalPvt. Ltd
02.2011 - 06.2012
- Responsiblefor developing & managing the content & promotion activity
- Editing Content & Scripts for Momics
- Promotion of SMS, WAP & USSD basedVAS throughall operators.
Content Developer
ErgoIndia Ltd
01.2009 - 11.2010
- Content development, creation& compilation (English, HindiUnicode & Hinglish)for telecom operators
- Content writing for Web NEWS
- CONTACT
- Phone
Education
BBA -
Sikkim Manipal University
11.2017
Post Graduation Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
Skills
- Product Management
- Business Development
- Promotion Plan & Strategy
- Product launch & CLM
- Customer Relationship
- Market Penetration
- Networking Events
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Sales Manager
Pinkonnect Express Pvt Ltd
09.2021 - 09.2022
Asst Manager
ImaginationEdutainment India Pvt. Ltd
08.2018 - 11.2019
Business Development Manager
3R Infotech Pvt. Ltd
01.2016 - 07.2018
AssistantManager (Products)
UtsavFashionPvt. Ltd
06.2015 - 12.2015
Asst Manager Products
Tech Zone -An Eros International Ltd
07.2014 - 06.2015
Asst Product Manager
Jagran Prakashan Ltd
06.2012 - 06.2014
Senior Content Developer
MogaeDigitalPvt. Ltd
02.2011 - 06.2012
Content Developer
ErgoIndia Ltd
01.2009 - 11.2010
BBA -
Sikkim Manipal University
Post Graduation Diploma -
Conestoga College Institute of Technology And Advanced Learning
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