Mridul Sharma
Edmonton,AB
Summary
Dedicated with proven customer service excellence and time management skills, honed through experience at Nike Retail Store and Baba Bakery. Excelled in enhancing customer satisfaction through efficient service and a positive shopping experience.
Punctual and honest Customer Service with solid background in Stressful environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
5
5
years of professional experience
Work History
Cashier
Nike Retail Store
08.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Cashier/ Customer Service
Baba Bakery
04.2020 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Education
Teacher's Assistant -
Campbell College
Edmonton, AB12-2025
Senior Secondary - Medical (Science)
Baba Banda Singh Bahadur Convent School
Sidhwan Bet Ludhiana, Punjab(India)07-2022
Skills
- Time management skills
- Cleaning and sanitizing
- Customer service excellence
- Reliability and punctuality
- Verbal Communication
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Cashier
Nike Retail Store
08.2024 - Current
Cashier/ Customer Service
Baba Bakery
04.2020 - 10.2023
Teacher's Assistant -
Campbell College
Senior Secondary - Medical (Science)
Baba Banda Singh Bahadur Convent School
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