Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Mridul

Surrey,BC

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Team Member

Burger King
01.2022 - 11.2023
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Maintained a clean and sanitary work environment by adhering to strict health and safety guidelines, ensuring a safe dining experience for all customers.
  • Prepared high-quality food items consistently by following standardized recipes and presentation guidelines.

Sales Associate

Nike Outlet
05.2021 - 12.2022
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.

Nail Technician

Ek Noor Institute
06.2019 - 04.2021
  • Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
  • Boosted salon revenue by upselling additional services and retail products to clients.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.

Education

No Degree - Business Management

Focus College
Surrey, BC
01.2025

Skills

  • Cash Handling
  • Cleaning
  • Complaint resolution
  • Customer Service
  • Product Knowledge
  • Collaboration and Teamwork
  • Flexible Schedule
  • Decision-making capabilities

Languages

English
Full Professional

Certification

  • Certified Nail and Lash Technician

Timeline

Team Member

Burger King
01.2022 - 11.2023

Sales Associate

Nike Outlet
05.2021 - 12.2022

Nail Technician

Ek Noor Institute
06.2019 - 04.2021

No Degree - Business Management

Focus College

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Mridul