Mozhan Ahssan
Toronto,ON
Summary
Resourceful professional highly skilled in customer service and building lasting relationships. Team player offering dynamic personality and extensive background in data entry, telephone support and records oversight. Customer Service Administrator with high level of expertise in technology sector.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Scorize
Tehran, ON
09.2022 - 08.2023
- Scheduled appointments between clients and customers and internal staff members.
- Monitored progress on projects assigned by upper management.
- Composed, edited and typed complex memos and reports with job-related software.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Admissions Counselor
Easy Emigrate
Tehran, Iran
09.2021 - 09.2022
- Supported students with filling out college application forms.
- Recruited and found potential students for academic programs.
- Documented, maintained and tracked prospective student applications.
- Reviewed applications, evaluated transcripts, and made decisions regarding admission status.
- Received incoming calls from potential students and provided detailed information about institution.
Receptionist
Behbood Clinic
Tehran, ON
10.2018 - 02.2020
- Scheduled and confirmed appointments.
- Performed data entry tasks into various computer systems accurately and promptly.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Education
Bachelor of Science - Engineering
Sharif University of Technology
Tehran02-2023
Skills
- Data Management
- Complaint Handling
- Customer Service
- Microsoft Office Expertise
- Salesforce CRM
- Basic Accounting
- Office Administration
- Project Management
Languages
English
Full Professional
Persian
Native/ Bilingual
French
Elementary
References
References available upon request.
Timeline
Administrative Assistant
Scorize
09.2022 - 08.2023
Admissions Counselor
Easy Emigrate
09.2021 - 09.2022
Receptionist
Behbood Clinic
10.2018 - 02.2020
Bachelor of Science - Engineering
Sharif University of Technology