A highly skilled and experienced Technical Customer Support Specialist, I have a proven track record of providing exceptional customer service and technical support to clients. With my strong troubleshooting skills, ability to conduct research, and knowledge of relevant coding languages and operating systems, I am able to effectively diagnose and resolve technical issues. My excellent communication skills, including active listening and the ability to explain technical concepts in layman’s terms, allow me to effectively communicate with customers and provide them with the support they need. I am also highly organized, with the ability to maintain detailed documentation of technical issues and their solutions. I am a flexible and adaptable team player, able to work effectively with other Technical Support Specialists to find solutions to complex issues.