Moyosore Ayeniko
Winnipeg,MB
Summary
Dependable Cashier experienced in providing exceptional customer service and managing cash transactions. Achieved consistent sales targets through strong leadership, attention to detail, and a collaborative approach. Focused on delivering positive customer experiences in fast-paced retail environments.
Overview
1
1
Language
1
1
Certification
11
11
years of professional experience
Work History
Sales Floor Associate
Akin’s International Food
07.2024 - Current
- Greet customers in a friendly and professional manner.
- Scan and process purchases using a POS (cash register) system.
- Accept cash, debit, credit and other forms of payments.
- Provide receipts and accurate change to customers.
- Balanced cash register accurately at start and end of shifts to ensure financial integrity.
- Delivered friendly customer service, resolving inquiries and concerns to enhance customer satisfaction.
- Maintained clean, organized, and well-presented sales floor to create a welcoming shopping environment.
Retail Sales Associate
LEAM Consulting
01.2022 - 05.2024
- Welcome customers and guests in a warm and friendly manner.
- Responded to customer inquiries and requests promptly, ensuring a positive shopping experience.
- Restocked shelves and organized clothing, accessories, and household items to maintain inventory flow.
- Arranged merchandise displays to enhance sales floor attractiveness and organization.
- Assisted with inventory counts.
- Managed customer correspondence through email and phone to ensure clear communication.
- Works collaboratively with other staff, managers, and resources.
Customer Service Associate
DKT International
02.2016 - 12.2021
- Resolved customer complaints and concerns promptly, enhancing customer satisfaction
- Provide prompt and efficient responses to customer questions via phone, email, social media, and chat
- Maintain a high level of company product knowledge to effectively answer customer queries
- Identified and pursued upsell and cross-sell opportunities, contributing to revenue growth
- Collaborated with team members and departments to improve overall customer experience
- Keep accurate records of customer interactions and transactions in the CRM system
- Follow company policies and procedures when handling customer requests and issue
- Continuously strive to improve customer service skills and knowledge through training programs.
Education
University Degree / Bachelor of Education - Political Science Education
Obafemi Awolowo University
Ile-Ife, Nigeria11-2011
Skills
- Cash handling and POS systems
- Inventory management
- Sales expertise
- Client relations
- Team collaboration
- Returns and exchanges
- Sales floor organization
- Merchandise display
- Teamwork
- Time management
- Organizational skills
- Attention to detail
- Problem-solving
- Multitasking Abilities
- Active Listening
- Patience
- Goal oriented
- Friendly and helpful
- Cleaning
- Item ticketing and pricing
- Customer service
- Product knowledge
Languages
English
Professional Working
Certification
- [Area of certification] Training - [Timeframe]PC computer environment;MS Office [Word, Excel]
Interests
Soccer and Athletics, Visits Gym regularly, Cinemas, Music Concerts and Listening to music
Timeline
Sales Floor Associate
Akin’s International Food
07.2024 - Current
Retail Sales Associate
LEAM Consulting
01.2022 - 05.2024
Customer Service Associate
DKT International
02.2016 - 12.2021
University Degree / Bachelor of Education - Political Science Education
Obafemi Awolowo University