Seeking a customer service role where my skills in communication, teamwork, and efficiency can contribute to providing excellent service in a high-pressure environment.
Overview
2
2
years of professional experience
Work History
Assistant to Mortgage Agent
Shereen J Mortgages
London, Ontario
07.2024 - Current
Enhanced customer interactions by efficiently managing client communications and scheduling tasks.
Demonstrated reliability through consistent punctuality and attention to detail in document preparation.
Developed strong organizational skills, essential for maintaining cleanliness and orderliness.
Entered data into databases accurately and efficiently.
Generated weekly progress reports summarizing tasks completed during the week.
Cleaning Attendant
Oceanwaves
London, Ontario
04.2024 - Current
Upholding high standards of hygiene across facilities, ensuring client satisfaction through meticulous cleaning.
Earned positive reviews due to reliable attendance and quality work that enhanced the company's reputation.
Collaborated effectively with colleagues to complete tasks quickly, while maintaining thoroughness.
Cleaned and sanitized restrooms, including sinks, toilets, mirrors and floors.
Swept and mopped all hard surface floors in assigned areas.
Church Volunteer
God's Favourite House
06.2023 - Current
Contributed as part of a team to create a welcoming environment through effective organization before services
Maintained cleanliness standards consistently, demonstrating reliability and commitment
Cashier
Mission Store
London, Ontario
04.2023 - 05.2023
Delivered exceptional customer support via precise cash handling
Worked collaboratively with team members to maintain an organized checkout area under pressure.
Ensured efficient operations by multitasking between assisting customers and managing inquiries.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Issued receipts, refunds, credits or change due to customers.
Education
Graduated -
Clarke Road Secondary School
London, ON
Skills
Customer service
Teamwork
Speed and efficiency
Reliability and punctuality
Cash handling and POS operation
Cleanliness and hygiene maintenance
Critical thinker
Google Workspace Experience
Affiliations
Interest; community and cultural festivals, travel, and food.