Movin Klair
Ottawa,ON
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
1
1
year of professional experience
Work History
Restaurant Team Member
Subway
Ottawa, ON
02.2024 - Current
- Assisted in taking customer orders and providing recommendations.
- Provided quality customer service with a friendly attitude.
- Processed payments accurately and efficiently using POS system.
- Followed health code regulations when handling food items safely.
- Conducted daily inventory checks to ensure adequate product was available.
Customer Service Representative
Alorica
Chandigarh, India
05.2023 - 07.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Made outbound calls to obtain account information.
Education
Post-Degree Certificate - Supply Chain Management - Global
Algonquin College
Ottawa, ON05-2024
MBA - International Business, Marketing
Chandigarh University
Mohali, India05-2019
BBA - Marketing Management
Punjabi University
Patiala, India05-2016
Skills
- Customer Service
- Collaboration and Teamwork
- Fluent in English
- Sales and Marketing
- Technical Support
- Expert in Salesforce (CRM)
- Call Center Operations
- Computer Skills
References
References available upon request.
Timeline
Restaurant Team Member
Subway
02.2024 - Current
Customer Service Representative
Alorica
05.2023 - 07.2023
Post-Degree Certificate - Supply Chain Management - Global
Algonquin College
MBA - International Business, Marketing
Chandigarh University
BBA - Marketing Management
Punjabi University