Moussa HAISSAM
Bathurst,NB
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
12
12
years of professional experience
Work History
Supervisor
BgfiBank Gabon
06.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
Gestionnaire De Compte
Bgfibank Gabon
02.2012 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Education
Bachelor of Science - BANQUE ET FINANCE
BGFI BUSINESS SCHOOL
GABON06.2011
Bachelor of Science - MARKETING ET COMMERCE INTERNATIONAL
INSTITUT NATIONAL DES SCIENCES DE GESTION
GABON06.2006
High School Diploma -
LYCEE DE L'AMITIE
GABON06.2003
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Languages
French
Full Professional
English
Limited Working
Timeline
Supervisor
BgfiBank Gabon
06.2023 - Current
Gestionnaire De Compte
Bgfibank Gabon
02.2012 - Current
Bachelor of Science - BANQUE ET FINANCE
BGFI BUSINESS SCHOOL
Bachelor of Science - MARKETING ET COMMERCE INTERNATIONAL
INSTITUT NATIONAL DES SCIENCES DE GESTION
High School Diploma -
LYCEE DE L'AMITIE
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