MOUSA HAMDAN
Mississauga,Ontario
Summary
Highly motivated individual committed to hard work and intensive analysis. Flexible and polished Researcher promoting well-developed skills in [leadership] and [Contemporary trends, and future of Digital Learning & education]. Skilled Researcher enthusiastic about supporting advancements in [entrepreneurship & small Business Management , Electronic Management, Digital Citizenship, Higher Education, Investment in Human Capital, Internationalization of Universities and Cultural Globalization]. Passionate about increasing knowledge to drive growth needed to improve citizens standard of living . Ready to apply knowledge. [15] years of experience in applications research to empowering youth, women, universities students and graduates acquiring skills that required for international labor market. Experienced [Head of Continuous Learning & community service] with over [10] years of experience in [educational & Management Consulting], Microsoft Office & Certiport Testing Center Manager for offering professional certificates that meet the employer’s needs. Excellent reputation for resolving problems and decision making, managing team, and research grants, data analysis, data collection, and dealing with modern technology easily.
Overview
22
22
years of professional experience
Work History
Independent Researcher & Lecturer
Toronto Academy for Leadership & Languages
Mississauga , Ontario
2021.09 - Current
- Active independent lecturer committed to quality of educational process for teaching postgraduate students, in disciplines of administration, administrative and educational leadership, business, and information technology since 2021 until now
- Simultaneous teaching is used through Zoom platform, and platforms of international companies, for doctoral and master's students
- As result, worked to increase number of students and achieve the target by 100%
- Internationally accredited trainer and lecturer by Microsoft and Certiport
- Professional for teaching professional programs in field of Entrepreneurship & Small Business Management, Communication Skills for Business, Digital Literacy, and Microsoft Office Applications
- Which have done through international platforms in several ways, self-learning, hybrid, integrated, face-to-face
- Which highly increased employment opportunities for those who hold these certificates
- Managed authorized test center to grant professional certificates in most specializations needed by labor market, which provides job opportunities for job seekers of all age groups and educational stages
- Which led to highly demand for enrollment in these programs
- Preparing and implementing international research in areas of leadership and management and contemporary trends that address problems related to unemployment among youth and women, weak outputs of higher education, globalization, future digital learning requirements , electronic management, and managing and participating in scientific conferences throght cooperation with universities professors in presenting research papers.
Teaching & Research & Assistant
University of Jordan
Amman
2018.09 - 2021.07
- Cooperation has been made with university professors in field of preparing scientific research in areas of management and leadership contemporary issues, resulting was in publishing four research papers in refereed journals and classified in international indexes
- Participated in many international conferences with research papers as senior researcher and were presented and published in international book for each conference, which led to approved scientific conference higher committee the recommendations that mentioned in research papers
- Taught of Digital literacy course , Microsoft office specialist, Leadership skills, and contemporary issues in leadership, Research methodology, for PhD students to prepare and publish research, and to prepare dissertation proposals
- Resulting were highly improving students research knowledge and skills with
- A book titled “Effective Communication and Computer Skills for Business Success” was co-authored with a Canadian Community College professor and has been used to teach communication skills to new immigrants, enabling them to understand the diverse communication and cultures of the work environment.
Business Process Evaluator
Community Outreach and Workforce Development, Humber College ITAL
Toronto , ON
2015.06 - 2015.12
- Evaluated Community Employment Service current processes and procedures, with goal of improving quality of service for Job seeker, that led to satisfied employees regarding to change toward e-services and customers
- Used information technology in operation management that enhancing staff performance and and high-quality performance
- Used Excel spreadsheet to analyzing data to retrieve and generated high valuable reports which led to accomplish statistical purposes by 100
Digital Literacy & Microsoft Office Specialist
, Ontario
2012.01 - 2015.12
- Toronto Training Center for IT & Business Accounting, Assessed digital literacy needs of school, university & local community by reviewing student data , current curriculum, and community needs , which found huge gap between reality and future
- Provided and administrative guide for digital literacy courses to train students, employees and adults through community colleges, schools, and universities, which highly increased digital capabilities
- Used Updated software version, to be used in training and education for students, employees and adults, which resulted increasing skills digital management level by high percentage.
Training Consulting & Senior Trainer
Qatar Armed Forces
Doha
1998.08 - 2011.11
- Designed new training programs and initiatives based on contemporary trends which resulted in increasing number of trainees by 90%
- Developed new curricula/software based on needs of workplace, trainees, community, resulting in improved training outcomes that helped learners to acquire new skills and knowledge by 95%
- Build strong relationships between all departments to prepare annual training plan, which includes all administrative disciplines by 100%
- Contributed in identifying training needs for new employees and workers at all levels, and as result, gap between what exists and what is hoped to be achieved has been bridged by 95%
- Authored two books: Electronic Secretarial and E-Management, focus each one on digital works secretarial and management, resulted is to used these books as references for training courses.
Education
Ph.D - Educational Leadership
University of Jordan
08.2018
Master of Global Management - Business Administration
Royal Roads University
08.2013
B.C - undefined
Graduate Certificate - Human Resources Management
Humber Institute of Technology and Advanced Learning
08.2013
Bachelor of Business Administration - Managerial Administrative
Yarmouk University
08.1992
Skills
- Interpersonal Competencies
- Informational and Decisional Competencies
- Administrative Competencies (Planning, Organizing, Controlling, time management)
- Emotional Intelligence
- Competency of Managing Change
- Competency of Managing Team
- Competency Of Dealing with Modern Technology Easily
- Research grants ,Data analysis
Timeline
Independent Researcher & Lecturer
Toronto Academy for Leadership & Languages
2021.09 - Current
Teaching & Research & Assistant
University of Jordan
2018.09 - 2021.07
Business Process Evaluator
Community Outreach and Workforce Development, Humber College ITAL
2015.06 - 2015.12
Digital Literacy & Microsoft Office Specialist
2012.01 - 2015.12
Training Consulting & Senior Trainer
Qatar Armed Forces
1998.08 - 2011.11
Ph.D - Educational Leadership
University of Jordan
Master of Global Management - Business Administration
Royal Roads University
B.C - undefined
Graduate Certificate - Human Resources Management
Humber Institute of Technology and Advanced Learning
Bachelor of Business Administration - Managerial Administrative
Yarmouk University
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