Mounir Naja
Dollard-des-Ormeaux,Quebec
Summary
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Product Owner – Identify Governance & Administrati
WSP Global
Montreal, Quebec
10.2023 - 11.2024
- Directed the successful implementation of automation processes across multiple regions and countries, encompassing all HR lifecycle events.
- Spearheaded stakeholder engagement and maintained clear, effective communication throughout the project lifecycle.
- Facilitated the seamless transition of responsibilities from the project team to Support, ensuring operational continuity.
Subject Matter Expert – Global ERP Implementation
WSP Global
Montreal, Quebec
10.2021 - 09.2023
- Collaborated with the project team to analyze complex challenges and develop tailored solutions for seamless integration into the new ERP system (Oracle Cloud).
- Managed and coordinated activities between the project team and third-party vendors, ensuring alignment and efficient execution.
Corporate Business Relationship Manager
WSP Canada
Montreal, Quebec
03.2019 - 09.2023
- Served as the primary IT liaison for Human Resources, Finance, Legal, Payroll, and Health & Safety departments within the corporate sector.
- Key responsibilities included:
Establishing and nurturing strong relationships with key stakeholders to ensure alignment and trust.
Keeping stakeholders informed about ongoing initiatives and projects through regular updates.
Leading recurring meetings with stakeholders to identify process inefficiencies and IT-related challenges, providing actionable solutions.
Collaborating with departments to discuss and finalize annual IT budgets.
Analyzing business requirements with stakeholders and assisting in developing robust business cases to support decision-making.
Lead, Enterprise Applications
WSP Canada
Montreal, Quebec
06.2018 - 09.2023
- Oversaw the lifecycle management of corporate applications, ensuring alignment with business requirements and company strategy.
- Maintained and updated the application portfolio and ecosystem to reflect current organizational needs.
- Collaborated with Corporate sector departments, IT teams, and the Project Management Office to monitor application performance and optimize functionality.
- Ensured adherence to standard processes in software development and maintained well-organized documentation.
- Conducted workshops involving IT teams and business managers to promote collaboration and knowledge sharing.
- Streamlined processes by implementing automation to enhance efficiency and reduce manual efforts.
Project Manager /Senior Business Analyst
WSP Canada
Montreal, Quebec
09.2010 - 05.2018
- Served as the primary point of contact for Human Resources and Payroll departments, ensuring seamless communication and alignment.
- Managed multiple projects across Finance, HR, and Operations, including ERP implementations, application upgrades, and enhancements.
- Simplified technical information for non-technical stakeholders and collaborated closely with IT teams, including development, support, and service desk functions.
- Optimized corporate processes across HR, Financials, CRM, and Operations to enhance efficiency and effectiveness.
- Developed project plans, business and functional requirements, as well as comprehensive testing plans.
- Designed training materials for new application functionalities and conducted training sessions for supervisors and end users.
HRIS Coordinator
Ville de Laval
Laval, Quebec
05.2009 - 09.2010
- Served as the primary liaison between the IT department and HR, ensuring smooth communication and collaboration.
- Contributed to the optimization of HR processes, spanning the entire employee lifecycle from Talent Acquisition to Retirement.
- Designed and implemented an audit process for Identity Access Management within the Oracle Suite, enhancing compliance and security.
Senior PeopleSoft Analyst
Future Electronics
Pointe-Claire, Quebec
02.2008 - 09.2008
- Supported and developed all PeopleSoft modules (v8.9), ensuring optimal performance and functionality.
- Contributed to the successful implementation of the PeopleSoft v9 upgrade, delivering enhancements aligned with business requirements.
- Designed and executed several customization projects to address specific business needs efficiently and effectively.
IT Application Analyst
Rio Tinto Alcan
Montreal, Quebec
05.2007 - 12.2007
- Contributed to Oracle Financial module projects as a technical developer, utilizing Oracle tools to meet business requirements.
- Delivered functional and technical support for the PeopleSoft HR module, alongside various in-house applications.
PeopleSoft Analyst
CGI Corporate
Montreal, Quebec
06.2004 - 04.2007
- Provided PeopleSoft and Oracle eBusiness Suite support to multiple CGI clients, including CGI Corporate, AXA Insurance, Albany International, UBC, and Urgences-Santé.
- Played a key role in multiple PeopleSoft upgrade projects, ensuring smooth transitions and improved system performance.
- Engaged in all aspects of the software development lifecycle to meet client needs.
IT Application Analyst
Air Canada
Montreal, Quebec
09.1998 - 05.2004
- Participated in the successful implementation and support of the migration to PeopleSoft ERP, ensuring minimal disruption to operations.
- Took a lead role in supporting HR and Payroll applications, resolving issues, and maintaining system efficiency.
- Delivered support for legacy and in-house applications, addressing technical challenges, and enhancing system reliability.
Education
Bachelor of Science - Computher Mathematics
L.A.U
Beirut, Lebanon09-1995
Skills
- Project management
- Stakeholder engagement
- Business analysis
- Agile methodology
- Requirements gathering
- ERP implementation
- Process optimization
- Team collaboration
- Change management
- Relationship management
- Bilingual
Certification
- ITIL v3 (Oct 2014)
Languages
English
Full Professional
French
Full Professional
References
References available upon request.
Timeline
Product Owner – Identify Governance & Administrati
WSP Global
10.2023 - 11.2024
Subject Matter Expert – Global ERP Implementation
WSP Global
10.2021 - 09.2023
Corporate Business Relationship Manager
WSP Canada
03.2019 - 09.2023
Lead, Enterprise Applications
WSP Canada
06.2018 - 09.2023
Project Manager /Senior Business Analyst
WSP Canada
09.2010 - 05.2018
HRIS Coordinator
Ville de Laval
05.2009 - 09.2010
Senior PeopleSoft Analyst
Future Electronics
02.2008 - 09.2008
IT Application Analyst
Rio Tinto Alcan
05.2007 - 12.2007
PeopleSoft Analyst
CGI Corporate
06.2004 - 04.2007
IT Application Analyst
Air Canada
09.1998 - 05.2004
Bachelor of Science - Computher Mathematics
L.A.U
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