Summary
Overview
Work History
Education
Skills
Timeline
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Moumita Roy Trisha

Fredericton,New Brunswick

Summary

Goal-oriented Web Developer brings a strong commitment to collaboration and solutions-oriented problem-solving. Use various web design packages to develop custom-crafted, customer-focused websites and designs. Committed to high standards of user experience, usability, and speed over more than four years for multiple users. Lends detailed knowledge of SEO to increase visibility.

Overview

5
5
years of professional experience

Work History

Front End Developer

SJ Innovation
Sylhet
03.2022 - 09.2023
  • Enhanced user experience by optimizing web applications for maximum speed and scalability.
  • Developed functional and appealing web applications based on usability, resulting in increased customer satisfaction.
  • Collaborated with back-end developers to improve website functionality and integrate new features.
  • Utilized HTML, CSS, and JavaScript to create visually appealing and responsive web pages that met client requirements.
  • Assisted in the development of reusable code libraries, streamlining the coding process and increasing productivity within the team.
  • Troubleshot technical issues related to front end development, ensuring prompt resolution to maintain project timelines.
  • Optimized site content for mobile devices using responsive design techniques.
  • Coded using HTML, CSS and JavaScript to develop features for both mobile and desktop platforms.
  • Produced websites compatible with multiple browsers.

Retail Store Associate

Shwapno Super Shop
01.2021 - 10.2021
  • Increased sales by providing exceptional customer service and product knowledge.
  • Reduced inventory loss through accurate stock management and adherence to store policies.
  • Assisted customers with their purchases, resulting in a positive shopping experience and repeat business.
  • Maintained an orderly and visually appealing store environment by organizing merchandise displays and cleaning the sales floor regularly.
  • Collaborated with team members to achieve store sales targets consistently.
  • Handled cash transactions accurately, ensuring balanced registers at the end of each shift.
  • Received recognition for excellent customer service skills, contributing to a positive reputation for the store.
  • Processed returns and exchanges efficiently, maintaining customer satisfaction while adhering to company policies.
  • Supported management in implementing promotional events, effectively increasing foot traffic and overall sales.
  • Trained new hires on company policies, procedures, and best practices in customer service, fostering a productive work environment.

Data Entry Clerk

Remote
Sylhet, Bangldesh
2020 - 2021
  • Input new information into database systems.
  • Create and manage spreadsheets.
  • Control the data probity by performing comparative analysis of different sources.
  • Regularly update existing database system records.
    Produce reports.
  • Ensuring appropriate turnaround time on all data entry
  • Reviewing and entering data information into the appropriate databases
  • Proactively verifying data through source documents.
  • Monitoring and updating existing data when required
  • Retrieving data for team members upon request
  • Performing data searches
  • Complying with security backups and regular checkups to ensure the safety of the data being stored.

Front Desk Receptionist

Rose View Hotel
08.2018 - 09.2019
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Maintained accurate records of visitor logs for security purposes and compliance with company policies.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Collected room deposits, fees, and payments.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

BSc - Computer Science And Engineering

Metropolitan University
Sylhet, Bangladesh
11.2022

Skills

  • Troubleshooting
  • Code Debugging
  • Web Components Development
  • Problem-Solving
  • Web Design
  • Strong Work Ethic
  • CSS proficiency
  • Team Collaboration
  • Decision-Making
  • HTML
  • Google Cloud
  • Front End Web Development
  • Attention to Detail
  • Critical Thinking
  • Javascript
  • Nodejs basics
  • JavaScript proficiency
  • Reactjs experience
  • Git proficiency
  • Front-End Programming: HTML5, CSS3, AJAX
  • Google Analytics

Timeline

Front End Developer

SJ Innovation
03.2022 - 09.2023

Retail Store Associate

Shwapno Super Shop
01.2021 - 10.2021

Data Entry Clerk

Remote
2020 - 2021

Front Desk Receptionist

Rose View Hotel
08.2018 - 09.2019

BSc - Computer Science And Engineering

Metropolitan University

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Moumita Roy Trisha