Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Moujan Bahmani

Coquitlam,BC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

HR Assistant

Amazon
Vancouver, BC
02.2023 - Current
  • Organized and maintained personnel records including new hire paperwork and changes to employment status.
  • Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
  • Assisted in the development of company policies regarding wages, working conditions and equal opportunity employment.

Customer Service Associate

Best Buy
Coquitlam, BC
09.2021 - 01.2023
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.

Manager of Operations

Walmart
Kelowna, BC
01.2021 - 08.2021
  • Hired and onboarded team members to meet immediate and expected demand.
  • Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.

Civil Engineer

Monenco
Tehran
04.2017 - 12.2020
  • Reviewed blueprints and building plans to determine the type of materials needed for construction projects.
  • Developed project cost estimates and budgets based on material costs, labor costs, and other factors.
  • Designed land development layouts for residential communities using AutoCAD software.

Education

Bachelor of Science - Civil Engineering

Tehran University
Tehran,Iran
03.2020

Advanced Diploma - Accounting And Finance

CDI College
Burnaby, BC
02-2005

Skills

  • Complaint Resolution
  • Problem-Solving Abilities
  • Customer Relations
  • Multi-Task Management
  • Team Development
  • Customer Service
  • Critical Thinking
  • Client Relationship Management
  • Money Handling

Languages

English
Full Professional
Persian
Native/ Bilingual

Timeline

HR Assistant

Amazon
02.2023 - Current

Customer Service Associate

Best Buy
09.2021 - 01.2023

Manager of Operations

Walmart
01.2021 - 08.2021

Civil Engineer

Monenco
04.2017 - 12.2020

Bachelor of Science - Civil Engineering

Tehran University

Advanced Diploma - Accounting And Finance

CDI College
Moujan Bahmani