Moujan Bahmani
Coquitlam,BC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
HR Assistant
Amazon
Vancouver, BC
02.2023 - Current
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Assisted in the development of company policies regarding wages, working conditions and equal opportunity employment.
Customer Service Associate
Best Buy
Coquitlam, BC
09.2021 - 01.2023
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
Manager of Operations
Walmart
Kelowna, BC
01.2021 - 08.2021
- Hired and onboarded team members to meet immediate and expected demand.
- Evaluated and enhanced workflow to implement best practices, reduce costs and increase staff motivation and satisfaction.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Civil Engineer
Monenco
Tehran
04.2017 - 12.2020
- Reviewed blueprints and building plans to determine the type of materials needed for construction projects.
- Developed project cost estimates and budgets based on material costs, labor costs, and other factors.
- Designed land development layouts for residential communities using AutoCAD software.
Education
Bachelor of Science - Civil Engineering
Tehran University
Tehran,Iran03.2020
Advanced Diploma - Accounting And Finance
CDI College
Burnaby, BC02-2005
Skills
- Complaint Resolution
- Problem-Solving Abilities
- Customer Relations
- Multi-Task Management
- Team Development
- Customer Service
- Critical Thinking
- Client Relationship Management
- Money Handling
Languages
English
Full Professional
Persian
Native/ Bilingual
Timeline
HR Assistant
Amazon
02.2023 - Current
Customer Service Associate
Best Buy
09.2021 - 01.2023
Manager of Operations
Walmart
01.2021 - 08.2021
Civil Engineer
Monenco
04.2017 - 12.2020
Bachelor of Science - Civil Engineering
Tehran University
Advanced Diploma - Accounting And Finance
CDI College