Mouhamed Amhaz
Summary
Sales professional with proven ability to drive revenue growth and enhance customer satisfaction. Known for fostering collaborative team environments and delivering results in dynamic settings. Skilled in strategic planning, client relationship management, and adaptive problem-solving.
Overview
9
9
years of professional experience
Work History
Sales Specialist
MGA COMMODITIES
10.2022 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problemsolving.
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Trained new employees on customer service, money handling and organizing strategies.
Store Manager
Autos H&M
09.2017 - 09.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Negotiated effectively to close deals and enhance revenue.
- Achieved sales target by selling over 100 vehicles priced between 8000$ and 30000$.
Sales Representative
Class Auto
01.2016 - 09.2017
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Implemented CRM tools to track customer interactions and sales progress.
Education
Bachelor of Administration - Business Administration And Management
Lebanese International University
Lebanon 01-2022
High School Diploma -
Ministry of Education And Higher Education
Lebanon06-2014
Skills
- Relationship building
- Problem-solving
- Prospecting clients
- Client relations
- Multitasking and organization
- Upselling and cross selling
- Closing sales
- Exceeds sales goals
- Account management
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Sales Specialist
MGA COMMODITIES
10.2022 - Current
Store Manager
Autos H&M
09.2017 - 09.2018
Sales Representative
Class Auto
01.2016 - 09.2017
Bachelor of Administration - Business Administration And Management
Lebanese International University
High School Diploma -
Ministry of Education And Higher Education
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