Mouad Kamhouri
Toronto,Canada
Summary
Seasoned and results-driven professional with a clear vision for success. Renowned for adeptly managing diverse priorities with unwavering dedication. Committed to embracing additional responsibilities to propel team achievements.
Overview
6
6
years of professional experience
Work History
Tutor Volunteer
Boreal College
05.2022 - Current
- Taught study skills and other methods for test preparation.
- Guided students textbooks and materials, helping them to improve their grades.
- Aided students with planning and preparation for class projects.
- Supported students with helpful study habits and exam strategies.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
Customer Service Assistant
Mad Mexican
05.2021 - 03.2022
- Collaborated with other departments to guarantee customer satisfaction.
- Answered customer questions about product availability.
- Trained new personnel regarding company operations, policies and services.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Sales Representative
Pet Shop
02.2019 - 05.2020
- Developed and implemented sales strategies to increase profits.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
Telecommunications Sales Representative
Webhelp
02.2018 - 01.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Diploma - IT Technician
Boreal College
Toronto, on04.2023
Baccalaureate diploma - Business administration
Les Framboise Lycée
Morocco04.2020
Skills
- Organizational Skills
- Delegation and Task Management
- Network Maintenance
- Technical skills (Databases, Computer programs )
- Hardware and Software Configuration
- Analytical abilities
- Problem solving
- Flexibility
- Leadership
- Sales Presentation
Languages
Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Timeline
Tutor Volunteer
Boreal College
05.2022 - Current
Customer Service Assistant
Mad Mexican
05.2021 - 03.2022
Sales Representative
Pet Shop
02.2019 - 05.2020
Telecommunications Sales Representative
Webhelp
02.2018 - 01.2019
Diploma - IT Technician
Boreal College
Baccalaureate diploma - Business administration
Les Framboise Lycée
Similar Profiles
Sam IlangaSam Ilanga
HRIS Analyst at college BorealHRIS Analyst at college Boreal
Nelly FolefackNelly Folefack
Consultante Service Emploi at College BorealConsultante Service Emploi at College Boreal
Sanae ERRATTABSanae ERRATTAB
Aide Technicien at college borealAide Technicien at college boreal
Diwakar Kotteeswaran KasiviswanathanDiwakar Kotteeswaran Kasiviswanathan
QA Lead at CognizantQA Lead at Cognizant
Sabirin MusseSabirin Musse
Clinical Extern at William Osler Health System - Etobicoke General Hospital (Stroke unit)Clinical Extern at William Osler Health System - Etobicoke General Hospital (Stroke unit)