Tolulope Agbaje
LaSalle,QC
Summary
Dedicated General Worker with extensive experience in manual labor and equipment operation, consistently delivering high-quality results in diverse environments. Demonstrates a strong commitment to workplace safety and efficiency while maintaining a clean and organized workspace. Recognized for adaptability and reliability, contributing positively to team success. Seeking opportunities to leverage skills in a challenging role that values dependability and proactive problem-solving.
Overview
4
4
years of professional experience
Work History
Health Care Aide
CLSC
Montreal, Quebec
06.2024 - Current
- Assisted in implementing care plans for individual patients under the direction of a registered nurse or physician.
- Observed and documented changes in the patient's condition including physical and emotional well-being.
- Provided emotional support to patients and their families during difficult times.
- Monitored vital signs such as pulse rate, temperature, and respiration rate.
- Participated in continuing education activities to stay up to date on best practices.
- Administered medication and treatments as prescribed by medical staff.
- Assisted patients with activities of daily living, such as bathing, dressing, grooming, and eating.
Personal Care Assistant
GOLD SQUAD AGENCY
Montreal, Quebec
03.2024 - 05.2024
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations.
- Reported any observed changes in mental status or physical condition to supervisor immediately.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Prepared meals according to dietary requirements and assisted in feeding when needed.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
Kitchen Assistant
TIM HORTONS
Kitchener, Ontario
11.2023 - 01.2024
- Prepared food items consistently following recipe cards and production and portion standards.
- Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
- Assisted cooks with meal preparation tasks including washing vegetables, cutting meats, weighing ingredients for recipes and portioning meals for customers.
- Maintained kitchen sanitation standards to ensure safety of staff and customers.
- Checked temperatures of freezers and refrigerators regularly to ensure proper functioning.
Packaging Handler
DUNE CHOCOLATE
LAGOS, NIGERIAN
02.2022 - 07.2023
- Maintained accurate documentation of daily production activities.
- Ensured compliance with safety regulations in the packaging area.
- Identified potential problems that could affect production efficiency or quality control standards.
- Assisted with inventory management tasks such as counting stock levels and reordering supplies when necessary.
- Monitored machinery performance during shift to ensure proper operation.
- Organized work areas to maintain a neat and orderly environment.
- Operated packaging equipment to package and label products.
Customer Service Representative
360 Market Solutions Limited
LAGOS, NIGERIA
01.2021 - 01.2022
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided exceptional customer service to ensure customer satisfaction.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified opportunities for upselling additional products or services based on customer needs.
- Conducted regular follow-up calls with customers after resolving their issues.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
ADVANCE DIPLOMA - Business Administration And Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None09-2023
OND - BUSINESS STUDIES
LAGOS STATE POLYTECHNIC
LAGOS, NIGERIA01-2009
Skills
- Product and service solutions
- Microsoft Office Suite
- Product packing
- Quality control inspection
- Workplace cleanliness
- Daily log maintenance
- Fragile item handling
- Sorting packages
- Warehouse safety
- Health records management
- Verbal and written communication
- Scheduling
- Customer relationship management (CRM)
Languages
English
Full Professional
French
Elementary
References
References available upon request.
Timeline
Health Care Aide
CLSC
06.2024 - Current
Personal Care Assistant
GOLD SQUAD AGENCY
03.2024 - 05.2024
Kitchen Assistant
TIM HORTONS
11.2023 - 01.2024
Packaging Handler
DUNE CHOCOLATE
02.2022 - 07.2023
Customer Service Representative
360 Market Solutions Limited
01.2021 - 01.2022
ADVANCE DIPLOMA - Business Administration And Management
Conestoga College Institute of Technology And Advanced Learning
OND - BUSINESS STUDIES
LAGOS STATE POLYTECHNIC
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