Summary
Education
Skills
References
Additional Information - Accomplishments
Timeline
Generic

Mostoba Ali

Edmonton,Canada

Summary

Enthusiastic Hotel Manager with 15 years of experience planning, leading, and improving activities to support successful business operations. Strategic in developing policies, managing staff and business operations. Focused on motivating staff and working with diverse personality types to drive improvements. I am serviced-focused and dedicated to giving every customer positive experience to promote loyalty and repeat business. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Energetic hospitality professional with strong communication and conflict-resolution skills. Promotes high-quality service delivery through consistent guest engagement and attention to detail.

Education

Bachelor of Arts - Economics, Management

University of Manitoba
Winnipeg, Manitoba, Canada

Higher Secondary School - Diploma in Commerce

Notre Dame College
Dhaka, Bangladesh

Secondary School Certificate - in Science

Sara Marwari School and College
Ishwardi, Pabna, Bangladesh

Skills

  • Sales & Promotions
  • Training and mentoring
  • Reporting
  • Multitasking
  • Training & Development
  • Recruiting
  • Negotiating
  • Organizational skills
  • MS Office
  • Time management
  • Clerical

References

Reference available upon request

Additional Information - Accomplishments

  • Supervised sales team to monitor sales activity and goal achievement.
  • Worked directly with Human Resources to streamline hiring and onboarding process.
  • Implemented marketing strategies which resulted in 23% growth of customer base.
  • Spearheaded acquisition of two competitor companies.
  • Developed new marketing strategy which increased customer base by 23%.
  • Supervised team of 15 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Timeline

Bachelor of Arts - Economics, Management

University of Manitoba

Higher Secondary School - Diploma in Commerce

Notre Dame College

Secondary School Certificate - in Science

Sara Marwari School and College
Mostoba Ali