Mostapha Alghanbar
Summary
People oriented and safety-minded, with over five years of experiences providing memorable customer service to increase profitability and drive business relations. Strong ability to adapt to many different changes. Able to solve issues with strong problem solving skills.
Overview
8
8
years of professional experience
Work History
CCTV Operator
Wessuc
02.2023 - Current
- Identify potential problems and notify project managers
- Perform and assist with paperwork and permits such as confined space entry, traffic control and equipment Inspections
- Inspect sewer lines and structures
- Ensure field reports are detailed and complete before review and submission to the client.
Customer Service Representative
Flying Squirrel Trampoline Park
10.2018 - 08.2022
- Understand customer needs and integrate marketing promotions
- Assisted in office administrative; Handled phone calls alongside scheduling and organizing events
- Completed transactions and offered advice and guidance on digital self-serve options
Drive in Customer Service Representative
John Bear GM Dealership
04.2016 - 02.2018
- Greeting clients in the service drive in, inspect vehicles for damages
- Arranged alternate transportation for clients with partnered vendors
- Answering and directing phone calls
- Assisted in service department and informed clients on recommended services
Education
OMVIC Certification
Georgian College of Applied Arts And Technology
Barrie, ON12.2023
DCS / DEC in Business -
Mohawk College
Hamilton, ON04.2022
Skills
- Problem solving
- Customer Retention
- Upbeat and Positive Personality
- Communication
- Time Management
- Leadership
- Equipment Troubleshooting
Timeline
CCTV Operator
Wessuc
02.2023 - Current
Customer Service Representative
Flying Squirrel Trampoline Park
10.2018 - 08.2022
Drive in Customer Service Representative
John Bear GM Dealership
04.2016 - 02.2018
OMVIC Certification
Georgian College of Applied Arts And Technology
DCS / DEC in Business -
Mohawk College
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