Mostafa Tolou Kouroshi
Richmond Hill,ON
Summary
Dedicated and quick-learning professional with a background and enthusiasm for providing outstanding customer service in diverse roles, including hands-on experience as a barista. I am known for meticulous attention to detail, instruction adherence, and cash-handling proficiency. I am receptive to acquiring new skills and thrive in collaborative, fast-paced, and dynamic environments. My genuine passion lies in bringing smiles to people's faces, and I firmly believe that Starbucks is the perfect platform for achieving this goal.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Raees Cafe
10.2022 - 11.2023
- Executed outstanding customer service skills, creating positive experiences and ensuring customer satisfaction.
- Actively participated in a team environment, promoting effective communication and collaboration.
- Maintained high standards in beverage preparation, aligning with quality guidelines and protocols.
- Prepared and delivered café drinks tailored to the brand, emphasizing speed, quality, and consistency.
- Guaranteed optimal espresso extraction through meticulous grinding adjustments, regular equipment maintenance, and stringent quality control measures.
Cashier
Neshin Cafe
11.2021 - 09.2022
- Operating cash register.
- Multitasking, and maintaining a clean and organized workspace while handling high volumes of customers.
- Maintaining accountability for accuracy of cash and charge transactions.
- Maintaining and sorting selling records.
- Calculating the total cash and transaction of the day.
Education
Bachelor of Science - Architectural And Engineering Technology
Azad University Central Branch
Tehran07.2013
Skills
- Customer Relations & Service
- Fast learning
- Teamwork & Collaboration
- Time Management
- Cash Handling & Management
- Point-of-sale Systems
Languages
English
Limited Working
Persian
Native or Bilingual
Certification
Certified Coffee shop Management, TEHRAN INSTITUDE OF TECHNOLOGY, 2022
Timeline
Barista
Raees Cafe
10.2022 - 11.2023
Cashier
Neshin Cafe
11.2021 - 09.2022
Bachelor of Science - Architectural And Engineering Technology
Azad University Central Branch
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