Mostafa Momeni Vesalian

• Oversee comprehensive payroll operations for 300+ employees across SSRG’s mine sites and Fusion Security, ensuring accuracy and compliance with regulations.

• Spearhead multiple high-impact projects simultaneously, implementing robust project management methodologies including Agile practices, to ensure timely completion, streamline workflows, and improve project outcomes

• Lead and mentor a cross-functional operations team, providing clear direction and fostering a culture of continuous improvement

• Develop and implement strategic initiatives to enhance operational efficiency and optimize processes, resulting in a 20% increase in productivity

• Collaborate with HR to assess staffing needs, conduct interviews, and make hiring decisions to support company growth

• Process and approve time-off requests, maintaining optimal staffing levels while ensuring employee satisfaction

• Conduct regular performance evaluations and provide constructive feedback to team members, promoting professional development

• Serve as the primary liaison between operations, HR, and senior management, facilitating effective communication and decision-making

• Analyze operational data to identify trends, mitigate risks, and propose data-driven solutions to complex challenges

• Provide exceptional customer service and maintain strong client relationships

• Orchestrated daily security operations for a team of 100+ officers and supervisors, implementing a comprehensive dispatch system that significantly improved emergency response time and maintained a rapid average response time for high-priority incidents

• Developed and implemented an efficient scheduling system, substantially reducing conflicts and understaffing incidents, while seamlessly integrating new client contracts without disrupting existing operations

• Conducted regular performance evaluations and implemented targeted training programs for security personnel, leading to a notable increase in client satisfaction ratings

• Developed and executed contingency plans for various emergency scenarios, markedly improving team preparedness and response effectiveness

• Implemented a mobile patrol tracking system, boosting the efficiency of roving security teams and improving client property coverage

• Maintained clear communication channels with supervisors, site managers, and security officers, creating detailed shift reports that significantly reduced information gaps

• Professionally liaised with clients via phone and email, addressing scheduling needs and security concerns promptly and effectively

• Oversaw daily restaurant operations, ensuring high-quality customer service and food standards
• Managed and trained staff, fostering a positive and productive work environment
• Handled customer inquiries and resolved issues promptly and effectively
• Assisted in inventory management and cost control measures

• Managed and updated automated financial data systems, ensuring accuracy and efficiency
• Conducted regular reconciliations of input and output figures
• Processed and audited corporate payables, obtaining proper managerial authorization
• Maintained up-to-date billing and payment information for company vendors
• Assisted in preparing analysis reports for informed decision-making