Mossus Michael
Sydney
Summary
Dynamic and results-driven professional with a proven track record at Churchs Value Foods, excelling in cash handling accuracy and customer service. Recognized for enhancing customer satisfaction and training team members effectively. Skilled in inventory monitoring and store maintenance, ensuring operational excellence and a positive guest experience.
Overview
2
2
years of professional experience
Work History
Key Holder
Churchs Value Foods
10.2023 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Prepared and cooked a variety of pizzas according to customer specifications and company recipes.
- Managed dough preparation, sauce making, and ingredient portioning to maintain product consistency and quality.
- Maintained a clean and organized workstation, following food safety and sanitation standards.
- Operated ovens and kitchen equipment safely and efficiently.
Server
MTCC
03.2023 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Health Care Management
Cape Breton University
Sydney, NS04-2024
Skills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Alarm systems
- Inventory monitoring
- Team building
Timeline
Key Holder
Churchs Value Foods
10.2023 - Current
Server
MTCC
03.2023 - 05.2023
Bachelor of Science - Health Care Management
Cape Breton University
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