Mosinmiloluwa Egbekun
Fairfield,CA
Summary
Versatile professional with 9+ years of experience spanning behavioral support, tax administration, office operations, and customer service. Experienced in supporting behavior intervention plans under supervision, collecting and analyzing behavioral data, and contributing to individualized treatment goals using evidence-based practices. Strong background in regulatory compliance, financial and tax operations, administrative coordination, and records management, with a consistent focus on accuracy, confidentiality, and process efficiency. Skilled in communication, problem-solving, and working in structured, high-responsibility environments. Seeking to advance expertise in Applied Behavior Analysis through graduate study to support meaningful behavior change and improved client outcomes..
Overview
15
15
years of professional experience
1
1
Certification
Work History
Office Technician
California Correctional Training and Rehabilitation Authority
12.2025 - Current
- Coordinated and processed 20+ purchase orders, invoices, and payment packages each day, ensuring seamless payment operations, data accuracy, and compliance with organizational policies through Sage and other administrative platforms.
- Directed administrative and financial support activities, including payroll reporting, procurement monitoring, records maintenance, petty cash reconciliation, and generation of operational reports, ensuring accuracy, compliance, and operational efficiency.
- Supported recruitment and onboarding activities by scheduling interviews, maintaining personnel records, tracking hiring documentation, and assisting new employees with employment requirements.
- Acted as a central point of contact for management, vendors, customers, Accounts Payable/Receivable, and personnel offices, driving timely issue resolution, enhancing cross-functional communication, and supporting organizational effectiveness.
- Coordinated effective communication between departments to ensure efficient workflow.
Program Technician Customer Service Representative
California Correctional Training and Rehabilitation Authority
04.2025 - 12.2025
- Managed and resolved 100% customer inquiries and order issues using strong communication and problem-solving skills.
- Processed orders and maintained accurate records using internal databases to ensure the timely delivery of patients' glasses.
- Monitored and guided incarcerated workers, ensuring compliance with workplace procedures, quality standards, and safety requirements.
- Maintained accountability of work assignments, tools, and materials while supporting secure daily operations.
- Collaborated with cross-functional teams to improve customer service, operational efficiency, and production goals.
- Coordinated program activities to ensure compliance with regulations and policies.
Registered Behavior Technician
ACES
09.2024 - 04.2025
- Delivered evidence-based behavior intervention plans under BCBA supervision, helping clients achieve developmental, behavioral, and functional goals through consistent implementation and data-driven support.
- Systematically collected and documented behavioral data, enabling effective progress tracking, data-driven decision-making, and ongoing evaluation of treatment outcomes.
- Delivered 1:1 behavioral intervention services targeting skill acquisition, adaptive behavior development, and reduction of maladaptive behaviors in alignment with client-specific treatment goals.
- Worked in close collaboration with families, supervisors, and interdisciplinary teams to ensure treatment integrity and consistent application of behavior intervention plans across settings.
- Maintained detailed client records and upheld confidentiality, safety, and ethical standards in alignment with professional and behavioral health guidelines.
Delivery Warehouse Associate
Amazon
07.2024 - 04.2025
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 40 pounds.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Tax Professional
Lagos State Internal Revenue Service
08.2014 - 03.2023
- Conducted thorough tax audit investigations on companies by thoroughly scrutinizing financial records, tax records, and other essential documents, identifying discrepancies and addressing any issues promptly, which increased regulatory compliance by 65%.
- Consistently met and exceeded monthly targets, established strong customer relationships, and successfully maintained accurate records of taxpayers, leading to a 40% increase in taxpayers’ portfolios.
- Delivered high-quality customer service, fostering trust and reliability by addressing customer needs promptly and empathetically, encouraging a 90% increase in customers’ confidence and reliability.
- Educated and enlightened taxpayers about tax laws and regulations through improved customer service and public awareness campaigns, resulting in a 35% increase in voluntary compliance.
- Streamlined tax filing processes for improved efficiency and accuracy.
National Youth Service Corps
Federal Government of Nigeria
11.2012 - 11.2013
- Volunteered as a Physics Teacher to grade 10 students in service to the country (Nigeria).
- Facilitated hands-on learning by creating and supervising laboratory activities and discussions.
- Increased student confidence in problem-solving skills through regular assessments and personalized feedback.
Site Supervisor
FILTRACOLE NIGERIA LIMITED
02.2013 - 09.2013
- Trained new team members on on-site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Enhanced 100% site safety by implementing strict safety protocols and conducting regular inspections.
Internship Student
Makon Engineering and Technical Services
02.2011 - 07.2011
- Designed various structures for SPDC (Shell Petroleum Development Company of Nigeria Limited) using Bentley software.
- Conducted Site inspections at the SPDC flow station to gather necessary details for construction projects for 100% design accuracy.
- Delivered 90% high-quality work consistently, demonstrating a strong work ethic and dedication to the internship program.
Education
Bachelor of Science - Civil Engineering
Covenant University
Ota, Ogun State. Nigeria07-2012
High School Diploma -
Oladimeji International School
Ile-Ife, Osun State. Nigeria07-2007
Skills
- Attention to Detail
- Problem-Solving
- Self-Motivated and Disciplined
- Financial Analysis Abilities
- Tax audit procedures
- Interpersonal strengths
- Customer Service
- Critical Thinking
- Excellent Communication
- Strong organizational skills
- Multitasking efficiency
Certification
- Associate Member of The Chartered Institute of Taxation of Nigeria- December, 2023.
Timeline
Office Technician
California Correctional Training and Rehabilitation Authority
12.2025 - Current
Program Technician Customer Service Representative
California Correctional Training and Rehabilitation Authority
04.2025 - 12.2025
Registered Behavior Technician
ACES
09.2024 - 04.2025
Delivery Warehouse Associate
Amazon
07.2024 - 04.2025
Tax Professional
Lagos State Internal Revenue Service
08.2014 - 03.2023
Site Supervisor
FILTRACOLE NIGERIA LIMITED
02.2013 - 09.2013
National Youth Service Corps
Federal Government of Nigeria
11.2012 - 11.2013
Internship Student
Makon Engineering and Technical Services
02.2011 - 07.2011
High School Diploma -
Oladimeji International School
Bachelor of Science - Civil Engineering
Covenant University