Moshfiq Bin Mahbub Rohit
Scarbrough
Summary
Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.
Overview
3
3
years of professional experience
Work History
Kitchen Supervisor
McDonald's
12.2023 - 11.2024
- Completed numerous orders and projects per shift with high accuracy
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Adapted to operational needs, taking on different roles to support workflow
- Restocked supplies to keep teams productive
- Addressed customer needs by responding to specific requests
- Trained new team members on kitchen procedures, safety protocols, and company standards.
Cashier
KFC Bangladesh
08.2022 - 01.2023
- Greeted customers entering store and responded promptly to customer needs.
- Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Customer Care Representive
Grameenphone Telecommunication
01.2022 - 05.2022
- Managed large volume of daily calls while maintaining high customer satisfaction rate
- Engaged in active listening with customers, confirming and clarifying information to provide comprehensive support
- Made tailored product and service recommendations after assessing and identifying customer needs
- Verified and logged high volume of daily data, tracking account payments and updating personal information
Education
Secondary High School Diploma - Business Studies
A.K High School and College
Dhaka, JatrabariCertification - Business Studies
Ideal College Dhanmondi
Business Diploma - Buisness
Fleming College, Toronto
12-2024
Skills
- Food safety
- Inventory control
- Operations management
- Food presentation
- Staff training
- Team management
Additionalinformation - Availability
- Tuesday, Thursday, Saturday, Sunday - Anytime
- Monday, Wednesday, Friday 3:30 PM to Anytime
Languages
English
Full Professional
Timeline
Kitchen Supervisor
McDonald's
12.2023 - 11.2024
Cashier
KFC Bangladesh
08.2022 - 01.2023
Customer Care Representive
Grameenphone Telecommunication
01.2022 - 05.2022
Certification - Business Studies
Ideal College Dhanmondi
Secondary High School Diploma - Business Studies
A.K High School and College
Business Diploma - Buisness
Fleming College, Toronto
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