Moses Lemmuel Paraiso
Fort Vermilion
Summary
Dynamic leader with a proven track record at First Town Foods, adept in staff training and management, and excelling in sales strategy development. Leveraged inventory control and decision-making skills to significantly enhance customer satisfaction and store profitability. Expert in creating engaging merchandise displays, fostering a high-quality shopping experience.
Overview
9
9
years of professional experience
Work History
Retail Sales Supervisor
First Town Foods
Fort Vermilion, AB
05.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Collaborated with other supervisors to develop and implement operational improvements for increased efficiency.
- Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
- Maintained visual merchandising standards throughout the store, creating an appealing shopping experience for all customers.
- Monitored inventory to recommend stock levels, maximizing profits and minimizing losses.
- Opened and closed store independently and prepared nightly bank drop for manager.
- Greeted customers and helped with product questions, selections, and purchases.
- Increased sales by offering advice on purchases and promoting additional products.
- Coordinated closely with management regarding upcoming events or promotions that would require additional planning or resources.
- Coordinated merchandising displays, signage and sales enablement.
- Trained and oriented associates to maximize team performance.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintain specified inventory and order merchandise
Store Owner
MLP Rice Store
Silang, Cavite Philippines
01.2016 - 05.2023
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Education
Bachelor of Arts - Digital Fine Arts
Adventist University of The Philippines
Silang Cavite Philippines03-2009
Skills
- Order management
- Staff training and management
- Sales strategy development
- Merchandise display
- Quality control
- Task delegation
- Inventory control
- Merchandise inspection
- Replenishment coordination
- Employee training
- Decision-making
- Computer proficiency
- Inventory oversight
Languages
English
Professional Working
Timeline
Retail Sales Supervisor
First Town Foods
05.2023 - Current
Store Owner
MLP Rice Store
01.2016 - 05.2023
Bachelor of Arts - Digital Fine Arts
Adventist University of The Philippines