Summary
Overview
Work History
Education
Skills
Timeline
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Moses Rios

Cypress

Summary

Dynamic flooring professional with extensive experience at Rios Family Floors LLC, excelling in laminate and hardwood installation. Proven ability to enhance client satisfaction through effective communication and project management. Recognized for strong adaptability and teamwork, consistently delivering high-quality results while meeting tight deadlines. Committed to maintaining safe workplace procedures and fostering lasting client relationships.

Professional flooring specialist with solid history in flooring installation and repair. Known for delivering top-notch results through careful planning and execution. Highly reliable team player, flexible with changing project requirements, and skilled in using various flooring tools and techniques.

Overview

12
12
years of professional experience

Work History

Flooring Contractor

Rios Family Floors LLC
01.2013 - Current
  • Collaborated closely with other tradespeople on site, ensuring seamless integration of flooring components into the overall construction project.
  • Contributed to a positive team environment by sharing knowledge and expertise in flooring installation techniques, resulting in a well-trained and proficient workforce.
  • Collaborated with architects and designers to develop creative flooring solutions that met aesthetic goals while adhering to budget constraints.
  • Coordinated with suppliers to ensure timely delivery of materials, thus reducing downtime between installation phases.
  • Enhanced client satisfaction with timely completion of flooring projects, adhering to strict deadlines and schedules.
  • Resolved any customer concerns or complaints promptly, resulting in high levels of client satisfaction and repeat business referrals.
  • Increased repeat business by maintaining strong relationships with clients through effective communication and exceptional service.
  • Improved flooring installation quality by utilizing advanced techniques and tools for precise measurements and cuts.
  • Provided comprehensive training to new team members on best practices for various types of flooring installations.

Project Manager

Floor Covering International
02.2024 - 03.2025
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Stayed up-to-date on current flooring trends and product knowledge to provide expert advice to customers.
  • Maintained an organized showroom floor by regularly updating displays with new products, ensuring a visually appealing shopping experience for customers.
  • Contributed to team sales goals by consistently meeting or exceeding personal targets through proactive selling strategies.
  • Established lasting relationships with clients, resulting in repeat business and referrals for the store.

Education

High School Diploma -

Kennedy High School
La Palma, CA
06-2012

Skills

  • Floor leveling
  • Laminate installation
  • Hardwood installation
  • Vinyl installation
  • Expertise in flooring materials
  • Adaptability to change
  • Tile installation
  • Material sourcing
  • Project estimation
  • Flooring repair
  • Proper subfloor preparation
  • Excellent work ethic
  • Safe workplace procedures
  • Team collaboration
  • Deadline management

Timeline

Project Manager

Floor Covering International
02.2024 - 03.2025

Flooring Contractor

Rios Family Floors LLC
01.2013 - Current

High School Diploma -

Kennedy High School

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Moses Rios