MOSES PEREZ
Sacramento
Summary
Diligent Home Health Aide with strong foundation in providing compassionate and personalized care to clients. Proven track record of supporting daily living activities, ensuring safety, and promoting well-being. Demonstrated ability to build rapport with patients and effectively manage varying care needs.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Home Health Aide
Suncrest Hospice
02.2024 - Current
- Provided compassionate personal care to clients, enhancing comfort and quality of life.
- Assisted with daily living activities, ensuring safety and well-being of clients.
- Monitored and documented client health status, reporting changes to healthcare professionals.
- Developed individualized care plans in collaboration with multidisciplinary teams to address client needs.
- Trained and mentored new aides on best practices for patient care and safety protocols.
- Implemented effective communication strategies with clients and families to build trust and rapport.
- Evaluated care processes regularly, recommending improvements based on feedback from clients and staff.
- Facilitated effective communication between patients and their healthcare providers by serving as an advocate for the patient''s needs.
- Conducted regular safety checks on assistive devices such as wheelchairs or walkers, ensuring proper functioning at all times.
- Improved patient comfort by providing compassionate and attentive care to individuals with various health conditions.
- Assisted patients with mobility exercises, promoting increased independence and overall wellbeing.
- Aided in meal preparation according to specific dietary requirements, contributing to better nutrition management for patients.
- Maintained a clean and safe home environment for patients, reducing the risk of infections or accidents.
- Documented daily activities and progress reports for accurate record-keeping and efficient communication among caregivers team members.
- Maintained patient confidentiality and protected sensitive information in accordance with HIPAA regulations.
- Assisted patients in maintaining personal hygiene routines, enhancing their overall quality of life.
- Provided emotional support to patients and their families during challenging times, fostering positive relationships.
Caregiver
Home Support Services, IHSS
01.2018 - Current
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
Sales Associate - Photo Editor - Customer service- Phone Operator
Self Employed/Hobbie
01.2017 - Current
- Analyzed customer feedback to identify trends and recommend service improvements.
- Developed effective promotional strategies that increased seasonal sales performance.
- Captured high-quality images for diverse clients, ensuring satisfaction and adherence to artistic vision.
- Developed and executed creative concepts for photo shoots, enhancing brand storytelling through imagery.
- Collaborated with clients to understand project requirements, delivering tailored photographic solutions that exceed expectations.
- Digitally edited photos to enhance appearance.
- Edited, toned, captioned, and uploaded photographs for publication.
- Took photos from different angles and perspectives to capture perfect images.
- Offered image proofs to help clients choose best photos from shoot.
Certified Nursing Assistant "Clinicals"
Pine Creek Care Center
08.2023 - 09.2023
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to effective care planning and execution.
- Monitored vital signs and reported changes to healthcare team, enhancing patient safety and response times.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Customer Service Representative
Gap Inc
11.2020 - 01.2021
- Promptly responding to customer queries via email, live chat, video, phone, and social media channels
- Immediately escalating serious complaints or issues that you are not equipped to deal with
- Liaising with colleagues or managers to find the best solutions to customers' issues
- Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible
- Maintaining a polite, helpful, and professional manner at all times
- Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved
- Familiarizing yourself with new products and services as they are introduced
- Attending workshops and meetings as required
- Providing training to new customer service agents
- Respecting client confidentiality at all times
- Computer skills
- Customer service on the phone and through chat
- Returns and sales
- Promo code troubleshooting
- Laundry attendant
Delivery personal
Anthony's Laundry
04.2010 - 01.2015
- Assist self-service laundry customers as needed with washers, dryers, coin machines, vending machines and washer/dryer issues
- Performs washing, drying, folding of drop-off laundry customers according to procedures
- Help to maintain cleanliness of store, machines, and customer satisfaction
- Some examples are as follows
- Sort all linens and treat stains
- Load all laundry into washer and add specified cleaning agents
- Take wet, clean items and dry as directed
- Sort and fold or hang clean dried items
- Maintain inventory of all cleaning supplies and communicate needs to general manager
- Maintaining all laundry equipment and inform facilities manager as to any maintenance needs
- Perform additional laundry services when necessary also open and close store and overnight janitorial
Education
High School Diploma -
Elk Grove Adult & Community Education
Sacramento, CAChha Home Health Aide - undefined
Curam College
RNA Restorative Nursing Assistant - undefined
Western Medical Training
El Cajon, CA10.2023
Nursing Assistance - undefined
Mcallen Medical Training
Rancho Cucamonga, CA09.2023
Skills
- Customer Service
- Safe Driving Techniques
- Safety Protocols
- Valid Driver's License
- GPS and Route Planning
- City and Non-City Driving
- Driving and Transportation
- Time Management
- Confidentiality Understanding
- Roadside Assistance AAA on personal car
- Loading and Unloading
- Housekeeping Duties
- Client Needs Assessment
- General Housekeeping
- Client Requirements
- Light Housekeeping
- Medical Records Management
- Scheduling Medical Appointments
- Supporting Daily Living Needs
- In-Home Care Plans
- Grocery Shopping
- Inpatient Treatment
- Mobility Support
- Patient Toileting
- Social Support
- Family and Patient Support
- Direct Patient Care
- Wound Treatment
- Hygiene Support
- Wound Dressing
- Sales Associate
- Photo Editor
- Customer service
- Phone Operator
Certification
- CNA - Certified Nurse Assistant.
- Home Health Aide.
- Rna - Restorative Certified Nursing Assistant.
- First Aid/CPR Certified.
ADDITIONAL INFORMATION
- Recent Tb Test Negative.
- Current on all vaccines.
- BLS Certified.
- RNA Restorative Nursing Assistant.
- Certified nursing Assistant.
- Certified home Health Aid Certification.
Timeline
Home Health Aide
Suncrest Hospice
02.2024 - Current
Certified Nursing Assistant "Clinicals"
Pine Creek Care Center
08.2023 - 09.2023
Customer Service Representative
Gap Inc
11.2020 - 01.2021
Caregiver
Home Support Services, IHSS
01.2018 - Current
Sales Associate - Photo Editor - Customer service- Phone Operator
Self Employed/Hobbie
01.2017 - Current
Delivery personal
Anthony's Laundry
04.2010 - 01.2015
Chha Home Health Aide - undefined
Curam College
RNA Restorative Nursing Assistant - undefined
Western Medical Training
Nursing Assistance - undefined
Mcallen Medical Training
High School Diploma -
Elk Grove Adult & Community Education
Similar Profiles
Cierra StevensCierra Stevens
CNA at Suncrest HospiceCNA at Suncrest Hospice
Jacie PalizzoloJacie Palizzolo
Registered Nurse Case Manager, Hospice at Suncrest HospiceRegistered Nurse Case Manager, Hospice at Suncrest Hospice
Simran KaurSimran Kaur
Hospice Admissions Nurse at Suncrest HospiceHospice Admissions Nurse at Suncrest Hospice
Brooklyn BracyBrooklyn Bracy
Babysitter at Family FriendBabysitter at Family Friend
Adrian AlvarezAdrian Alvarez
Parking Cashier at Cal ExpoParking Cashier at Cal Expo