Moses Lee

Versatile and motivated professional with extensive experience in customer service and leadership across retail, hospitality, and military sectors. Recognized for exceptional problem-solving skills and the ability to maintain composure under pressure. Adept at enhancing customer satisfaction and team dynamics. Eager to apply my communication prowess and passion for customer service to contribute to Air Canada's Flight Attendant team, ensuring passenger safety and creating outstanding travel experiences.

Military Service

Republic of Korea Army                                                                                              Service Period: 08/2020 - 02/2022

• Served honorably as a Sergeant, completing mandatory service as a squad leader responsible for the welfare, training, and performance of a squad.
• Awarded 3 commendations for exemplary leadership, outstanding performance, and dedication to duty.
• Selected as a Peer Counselor, providing emotional support and guidance to fellow soldiers, enhancing unit cohesion and morale.
• Acted as a Military Chaplain Assistant, organizing and facilitating religious activities, contributing to the spiritual well-being of soldiers.
• Demonstrated exceptional leadership, communication, and problem-solving skills in a high-pressure environment.

• Worship Team - Leader (Signer), Yumkwang Korean Presbyterian Church, Markham, ON, 06/2013, 11/2017
• Member of Peer Ministry (Leadership Program Club), St. Robert Catholic High School, ON, 09/2015, 04/2016
• Worship Team - Leader (Singer), Milal Korean Church, Gordon Baker Rd, North York, ON, 04/2018, 04/2020