Overview
Work History
Education
Languages
Timeline
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Morvarid Rajabi Moghaddam

Toronto,ON

Overview

16
16
years of professional experience

Work History

Warehouse Worker

Cadar Spring Waters Battles
04.2022 - 07.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Strapped items down over protective padding to secure throughout transportation.
  • Surrounded items in cling film, padded blankets, and tape to protect from damage.
  • Managed warehouse operations and verified proper shipment procedures.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated equipment while observing standard safety procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Assembled pallets and crates for secure transportation of materials.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.
  • Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
  • Streamlined inventory management, updating records to reflect real-time stock levels.
  • Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
  • Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
  • Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
  • Reduced order processing times with meticulous attention to order picking and packaging.
  • Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
  • Enhanced order fulfillment accuracy, double-checking each order against its picking list.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
  • Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
  • Increased accuracy of inventory records through meticulous documentation and regular audits.
  • Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Teller

Bank Pasargad of Iran
06.2008 - 03.2022
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Educated customers on use of banking website and mobile apps.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
  • Conducted daily audits of cash drawers to prevent discrepancies and maintain financial integrity.
  • Enhanced customer experience by efficiently processing transactions and addressing inquiries.
  • Reinforced customer trust by providing accurate account information and transaction confirmations.
  • Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.
  • Ensured compliance with banking regulations by accurately completing all required reports and paperwork.
  • Boosted cross-selling of bank products by identifying customer needs during transactions.
  • Streamlined transaction process, allowing for quicker service and reduced wait times for customers.
  • Fostered positive banking experience, helping customers with account management and service selection.
  • Increased customer satisfaction through friendly interactions and resolving issues promptly.
  • Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
  • Facilitated introduction of new tellers by mentoring them on bank procedures and customer service excellence.
  • Reduced errors in transaction processing by implementing double-check system for large withdrawals and deposits.
  • Enhanced team knowledge by sharing best practices in cash handling and customer service.
  • Assisted customers in understanding banking products, leading to increased uptake of services.
  • Strengthened customer loyalty with personalized service and attention to detail in transaction processing.
  • Reduced queue times during peak hours with effective cash handling and prompt service.
  • Improved branch security by adhering strictly to all policies and procedures related to cash handling and fraud prevention.
  • Improved operational efficiency by organizing teller area for optimal workflow and accessibility.
  • Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.
  • Maintained friendly and professional customer interactions.
  • Assisted customers with banking needs and inquiries.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Referred customers to other banking departments for specialized services.
  • Monitored and verified suspicious activity on customer accounts.
  • Educated customers on online banking and mobile banking applications.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
  • Processed applications for new accounts.
  • Received loan and utility payments, sending funds to correct destinations.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Trained new hires on customer service policies and procedures.
  • Calculated fees due, interest and change for customer transactions.
  • Generated monthly reports on customer activity and customer feedback.
  • Wrote and distributed customer correspondence.

Education

Bachelor Of Management - Business Management

Azad University Iran
Tehran, Iran
05.2005

Languages

English
Professional Working
Persian
Native or Bilingual

Timeline

Warehouse Worker

Cadar Spring Waters Battles
04.2022 - 07.2024

Teller

Bank Pasargad of Iran
06.2008 - 03.2022

Bachelor Of Management - Business Management

Azad University Iran

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Morvarid Rajabi Moghaddam