Morvarid Rajabi Moghaddam
Toronto,ON
Overview
16
16
years of professional experience
Work History
Warehouse Worker
Cadar Spring Waters Battles
45 Villarboit Crescent, Concord, ON L4k4R2
04.2022 - 07.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Strapped items down over protective padding to secure throughout transportation.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Managed warehouse operations and verified proper shipment procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated equipment while observing standard safety procedures.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Maintained clean, orderly work environment free of hazards.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Streamlined inventory management, updating records to reflect real-time stock levels.
- Streamlined receiving process to minimize idle time, carefully inspecting and sorting incoming shipments.
- Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
- Achieved near-perfect inventory accuracy through diligent cycle counting and discrepancy resolution.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
- Optimized storage space, rearranging items to better utilize available square footage.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
- Fostered culture of continuous improvement, suggesting process enhancements that were subsequently implemented.
- Reduced order processing times with meticulous attention to order picking and packaging.
- Enhanced physical inventory counts, participating in semi-annual audits to verify stock levels.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Teller
Bank Pasargad of Iran
Iran, Tehran, Mirdamad St.
06.2008 - 03.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
- Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
- Educated customers on use of banking website and mobile apps.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
- Monitored and reported suspicious activity in line with bank security policies.
- Maintained accurate records of customer transactions in line with bank procedures.
- Provided training to new tellers on bank procedures, systems, and customer service best practices.
- Identified sales opportunities and referred customers to branch partners in financial services.
- Collaborated effectively with other departments as needed to resolve outstanding issues or complete complex tasks for customers.
- Conducted daily audits of cash drawers to prevent discrepancies and maintain financial integrity.
- Enhanced customer experience by efficiently processing transactions and addressing inquiries.
- Reinforced customer trust by providing accurate account information and transaction confirmations.
- Maintained high accuracy in financial transactions, ensuring all cash and documentation were correct.
- Ensured compliance with banking regulations by accurately completing all required reports and paperwork.
- Boosted cross-selling of bank products by identifying customer needs during transactions.
- Streamlined transaction process, allowing for quicker service and reduced wait times for customers.
- Fostered positive banking experience, helping customers with account management and service selection.
- Increased customer satisfaction through friendly interactions and resolving issues promptly.
- Supported branch goals by participating in initiatives aimed at improving overall bank performance and customer satisfaction.
- Facilitated introduction of new tellers by mentoring them on bank procedures and customer service excellence.
- Reduced errors in transaction processing by implementing double-check system for large withdrawals and deposits.
- Enhanced team knowledge by sharing best practices in cash handling and customer service.
- Assisted customers in understanding banking products, leading to increased uptake of services.
- Strengthened customer loyalty with personalized service and attention to detail in transaction processing.
- Reduced queue times during peak hours with effective cash handling and prompt service.
- Improved branch security by adhering strictly to all policies and procedures related to cash handling and fraud prevention.
- Improved operational efficiency by organizing teller area for optimal workflow and accessibility.
- Enhanced fraud detection efforts by vigilantly identifying suspicious activities and transactions.
- Maintained friendly and professional customer interactions.
- Assisted customers with banking needs and inquiries.
- Counted, verified and handled bank deposits and armored car transactions.
- Referred customers to other banking departments for specialized services.
- Monitored and verified suspicious activity on customer accounts.
- Educated customers on online banking and mobile banking applications.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Processed applications for new accounts.
- Received loan and utility payments, sending funds to correct destinations.
- Established rapport with new clients to increase satisfaction and loyalty.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Trained new hires on customer service policies and procedures.
- Calculated fees due, interest and change for customer transactions.
- Generated monthly reports on customer activity and customer feedback.
- Wrote and distributed customer correspondence.
Education
Bachelor Of Management - Business Management
Azad University Iran
Tehran, Iran05.2005
Languages
English
Professional Working
Persian
Native or Bilingual
Timeline
Warehouse Worker
Cadar Spring Waters Battles
04.2022 - 07.2024
Teller
Bank Pasargad of Iran
06.2008 - 03.2022
Bachelor Of Management - Business Management
Azad University Iran