Summary
Overview
Work History
Education
Skills
Languages
Singing
Timeline
Generic

Morris Huynh

Calgary,AB

Summary

Had a lot of customers experience and service from previous two jobs. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Able to speak fluently both English and Vietnamese. Have clean driving license class 5 non-GDL restriction.

Overview

3
3
years of professional experience
1
1
Language

Work History

Sales and Service Technician

Kal Tire
03.2023 - Current
  • Dealing with tires, brakes and alignment.
  • Finishing and handling perfectly customers' cars.
  • Offered feedback and recommendations to sales and engineering departments to improve products.
  • Car Overall Inspecting.
  • Customers information exchanging and discussing.
  • Improved customer satisfaction by providing timely and efficient troubleshooting for technical issues.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.

Lead Expeditor

Golden Bell Vietnamese Restaurant
01.2022 - 08.2023
  • Trained new expeditors and employees and food runners according to company policies and standards.
  • Collaborated with other dining room, bar staff and kitchen to facilitate efficient service.
  • Operated tools, machine and other kitchen equipment according to safety guidelines.
  • Enhanced customer satisfaction by ensuring timely and accurate delivery of food orders.
  • Making food recommendation for customers based on their taste.
  • Dealing with delivery app and delivery driver.
  • Contacting the customers through phone.


Education

Diploma - Business Administration of Marketing

SAIT
Calgary, AB
03.2024

High School Diploma -

John G. Diefenbaker High School
Calgary, AB
06.2021

Skills

  • Customer Needs Assessment
  • Product Promotions
  • Goal-oriented mindset
  • Customer Relations
  • Product and Service Sales
  • Product and service knowledge
  • Marketing
  • Team building

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Singing

I would love to sing, talk and make new friends

Timeline

Sales and Service Technician

Kal Tire
03.2023 - Current

Lead Expeditor

Golden Bell Vietnamese Restaurant
01.2022 - 08.2023

Diploma - Business Administration of Marketing

SAIT

High School Diploma -

John G. Diefenbaker High School

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Morris Huynh