Dynamic leader with extensive experience at Manitoba Liquor & Lotteries, excelling in regulatory compliance and technical integrity. Proven track record in developing standards and conducting investigations, while effectively managing budgets and staffing. Strong communicator and strategic thinker, adept at fostering cross-functional collaboration and driving organizational success.
Overview
38
38
years of professional experience
Work History
Manager, Technical Services
Manitoba Liquor & Lotteries
Winnipeg, Canada
09.2012 - 04.2023
Supervised a team of 54 staff members.
Managed recruitment and termination processes as necessary.
Engaged in daily interactions with the LGCA (Regulatory body).
Served as a regulatory resource for MBLL when required.
Facilitated ongoing communication with various internal departments and Senior Management (Directors, VP’s, and CEO).
Established departmental budgets, formulated annual plans, and identified staffing needs.
Manager, Technical Integrity
Manitoba Gaming Control
Winnipeg, Canada
04.2005 - 09.2012
Oversaw regulatory and compliance functions.
Conducted audits and investigations.
Acted as a principal resource for all MGCC, LGCA, MBLL, and First Nation Casino (FNC) personnel in Manitoba regarding integrity and regulatory matters.
Formulated Technical Integrity Standards for all electronic and non-electronic lottery systems in operation and potential introductions into the Manitoba gaming jurisdiction.
Executed integrity investigations and inspections, researched and drafted responses to ministerial inquiries, established departmental budgets, created annual business plans, and outlined staffing requirements for both MBLL Technical Services and MGCC/LGCA Technical Gaming Integrity.
Designed and enforced policies, guidelines, and procedures to ensure adherence to the Criminal Code of Canada, MGCC Act and Regulations, MLLC Act, VLT Act, Licensing Terms and Conditions, and other applicable legislation.
Delivered regulatory training and guidance to fellow Canadian Gaming Regulators.
Updated the MGCC/LGCA Act & Regulations.
Acting Director, Technical Integrity
MGCC/LGCA
Winnipeg, Canada
08.2004 - 04.2005
Directed the integrity operations for all casino and charitable gaming in Manitoba.
Manager, Technical Integrity
Manitoba Gaming Control Commission (MGCC)/Liquor, Gaming and Cannabis Authority (LGCA) of Manitoba
Winnipeg, Canada
06.2002 - 08.2004
Served as a vital resource for all MGCC/LGCA, MBLL, and First Nation Casinos (FNC) personnel in Manitoba regarding integrity and regulatory concerns.
Developed Technical Integrity Standards for all electronic and non-electronic lottery operations, both existing and proposed, within the Manitoba gaming jurisdiction.
Executed integrity investigations and inspections, researched and drafted responses to ministerial inquiries, determined departmental budgets, created annual business plans, and outlined staffing requirements for both MBLL Technical Services and MGCC/LGCA Gaming Integrity.
Crafted and enforced policies, guidelines, and procedures to ensure compliance with the Criminal Code of Canada, MGCC Act and Regulations, MLLC Act, VLT Act, Licensing Terms and Conditions, and other applicable regulations.
Facilitated regulatory training and guidance for fellow Canadian Gaming Regulators.
Participated in numerous panels and delivered presentations at various conferences throughout North America.
Senior Electronic Technologist (Manager)
Norsat International Inc.
Winnipeg, Canada
10.2000 - 03.2002
Directed all regulatory compliance aspects for products manufactured at the Winnipeg facility.
Formulated and implemented policies, guidelines, and procedures to ensure regulatory compliance.
Conducted thorough internal product investigations and drafted responses to inquiries from the Director and CEO.
Executed engineering drawings utilizing AutoCAD.
Secured safety and electrical certifications for products in global markets.
Established departmental budgets, formulated annual plans, managed staffing, training, and daily operations of two Research and Development Labs (Hardware & Software).
Administered all managerial functions.
Regulatory Officer
Manitoba Telephone System (MTS/Bell MTS)
Winnipeg, Canada
09.1985 - 10.2000
Researched, developed, and implemented all regulatory approval aspects for MTS-designed and modified telephony equipment.
Formulated policies and procedures for all regulatory controls enacted.
Played a pivotal role in negotiating and implementing major contracts concerning video conferencing, warranty repair depots, and labor relations (contract negotiations between MTS and IBEW (Union)).
Designed, built and installed a Video Bail System for Manitoba and Ontario Justice.