Moriba Fenano
Red Deer,AB
Summary
Personable and dedicated Customer Service Representative with extensive experience in Shoprite industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Outgoing Computer Programming student pursuing flexible part-time employment with weekend, evening and night shift options.
Overview
3
3
years of professional experience
Work History
Kitchen Worker
KFC
Red Deer, AB
07.2023 - Current
- Prepared workstations with ingredients and tools to increase efficiency.
- Observed food safety and sanitation protocols to reduce germ spread.
- Followed safety protocols when handling knives, hot surfaces or other potentially hazardous equipment.
- Stocked refrigerators with prepared foods and beverages.
- Cleaned and sanitized utensils, dishes or silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
Customer Service Cashier
Melcom Shopping Mall
Accra , Ashantie
08.2020 - 11.2022
- Answered phone calls to assist customers with questions and orders.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated with others to discuss new opportunities.
- Answered customers' questions and provided information on store procedures or policies.
- Informed customers of in-store promotions or pricing specials.
Education
Diploma - Computer Programing
Red Deer Polytechnic
Red Deer, AB06-2025
Skills
- Effective Customer Communication
- Verbal and Written Communication
- Positive Attitude
- Dedicated Work Ethic
- Microsoft Office : Word, Excel, PowerPoint, Access, etc
- Maintenance In computer Hardware
Languages
English
Full Professional
French
Native/ Bilingual
Timeline
Kitchen Worker
KFC
07.2023 - Current
Customer Service Cashier
Melcom Shopping Mall
08.2020 - 11.2022
Diploma - Computer Programing
Red Deer Polytechnic