Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Morgin Muong

Fresno

Summary

Dynamic Operations Supervisor with a proven track record at Federal Express, excelling in performance monitoring and operational efficiency. Skilled in developing standard operating procedures and coaching teams to enhance productivity. Adept at problem-solving and effective communication, driving improvements that significantly boosted workflow efficiency.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Federal Express
Fresno
07.2010 - Current
  • Monitored staff performance and provided constructive feedback for improvement.
  • Ensured compliance with safety regulations within workplace environment.
  • Trained new employees on job functions, policies, and procedures.
  • Directed safe equipment usage among employees to promote safety culture.
  • Developed and implemented standard operating procedures to enhance workflow efficiency.
  • Assisted in hiring process by conducting interviews and recommending candidates.
  • Identified areas for improvement and developed strategies to boost operational efficiency.
  • Managed daily operations, including personnel scheduling, task assignments, and progress monitoring.

Mail Clerk

USPS
Fresno
07.2006 - 04.2008
  • Maintained compliance with federal mailing regulations and safety standards.
  • Sorted and distributed incoming mail according to established routing procedures.
  • Operated automated equipment, including sorting machines and postage meters, for efficient processing.
  • Maintained accurate records of all incoming and outgoing mail packages.
  • Assisted with inventory control for postage supplies like stamps and envelopes.
  • Ensured a clean work environment through proper waste disposal practices.
  • Manually sorted mail to enhance processing efficiency while adhering to operational guidelines.

Education

GED -

Fresno City College
Fresno, CA
12-2012

Skills

  • Performance monitoring and operational efficiency
  • Standard operating procedures
  • Equipment maintenance
  • Effective communication
  • Problem solving and decision-making
  • Management and employee development
  • Coaching and mentoring
  • Time management
  • Dispatching proficiency
  • Efficient multitasking

Accomplishments

  • Brovo Zulu - FY19 Peak Safety Commitment

Certification

  • Yard Switcher Safety - Train the Trainer

Timeline

Operations Supervisor

Federal Express
07.2010 - Current

Mail Clerk

USPS
07.2006 - 04.2008

GED -

Fresno City College

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Morgin Muong