Morgen Baker
Vallejo
Summary
Developed strong leadership and mentoring skills in competitive sports environment, seeking to transition into new field. Experience includes strategic planning and effective communication. Prepared to bring collaboratice and results-driven approach to new professional challenge.
Overview
3
3
years of professional experience
Work History
Assistant Softball Coach
Limestone University
09.2024 - 04.2025
- Assisted practices for a team of 23 women, providing instruction on defensive and offensive strategies.
- Created practice plans and mentored the pitching staff.
- Coordinated and communicated with umpires and opposing teams prior to game day events.
- Strategized with media crew and sports information director to provide quality streaming services for game day events.
- Assisted university compliance officer with confirming incoming recruits NCAA eligibility and NLI forms.
Office Assistant
Dr. Judy Chau D.D.S.
03.2023 - 08.2023
- Increased dental practice''s productivity by assisting in chair-side procedures as needed.
- Facilitated efficient communication between dentists, hygienists, and other staff members through diligent relay of important information regarding patient care needs.
- Maintained strict adherence to all safety protocols and regulations, ensuring a safe environment for both patients and staff members at all times.
- Streamlined office operations by organizing and maintaining dental records and documents.
- Ensured a clean and sanitary environment for patients by performing routine sterilization of dental instruments and equipment.
Client Service Representative
Pruyn Veterinary Hospital
07.2022 - 03.2023
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services.
- Maintained accurate record-keeping with proactive attention to client information updates.
- Participated in regular meetings with management to discuss performance goals, strategies for improvement, and ongoing challenges faced by the team.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Bachelor of Arts - Biology, Environmental Studies
Carson-Newman University
Jefferson City, TN05.2022
Masters - Organizational Leadership, Human Resources
Anderson University
Anderson, SC08.2024
Skills
- Interpersonal skills
- Effective team leadership
- Effective oral communication
- Skilled in Microsoft Office Suite
- Student recruitment
- Student mentorship
NFCA All-America Scholar 2024
As a collegiate athlete, I was awarded as an Academic All-American in 2024 due to my 4.0 GPA as a graduate student.
Timeline
Assistant Softball Coach
Limestone University
09.2024 - 04.2025
Office Assistant
Dr. Judy Chau D.D.S.
03.2023 - 08.2023
Client Service Representative
Pruyn Veterinary Hospital
07.2022 - 03.2023
Masters - Organizational Leadership, Human Resources
Anderson University
Bachelor of Arts - Biology, Environmental Studies
Carson-Newman University
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