Morgan Taylor
Campbell River
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Office Administrator
Royal LePage Property Management
10.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
Guest Service Lead / Tree Guide
Wildplay Elements Park
03.2024 - 09.2024
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
Restaurant / Special Events Server / Bartender
Pure Casino
09.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Key Holder
Reitmans
11.2022 - 08.2023
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Chair Lift Operator
Mount Washington Alpine Resort
06.2022 - 09.2022
- Kept up-to-date on weather conditions and slope accessibility, ensuring accurate information was relayed to guests as needed.
- Assisted in special events and competitions held at the resort, ensuring smooth operations and guest satisfaction throughout these occasions.
- Verified best possible conditions for ramps and corrals to facilitate safe, efficient loading and unloading of customers.
- Provided exceptional customer service, addressing guest inquiries and concerns promptly and professionally.
Golf Bay & Lounge Hostess
Campbell River Golf & Country Club
01.2021 - 06.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Certificate - Emergency Medical Responder
Justice Institute of British Columbia
Victoria, BC08-2024
High School Diploma -
Timberline Secondary School
Campbell River, BC06-2022
Skills
- Time management
- Administrative support
- Customer engagement
- Verbal communication
- Leadership and supervision
- Inbound phone call handling
- Customer service
- Problem resolution
- Team development
- Good judgment
Timeline
Office Administrator
Royal LePage Property Management
10.2024 - Current
Guest Service Lead / Tree Guide
Wildplay Elements Park
03.2024 - 09.2024
Restaurant / Special Events Server / Bartender
Pure Casino
09.2023 - 03.2024
Key Holder
Reitmans
11.2022 - 08.2023
Chair Lift Operator
Mount Washington Alpine Resort
06.2022 - 09.2022
Golf Bay & Lounge Hostess
Campbell River Golf & Country Club
01.2021 - 06.2022
Certificate - Emergency Medical Responder
Justice Institute of British Columbia
High School Diploma -
Timberline Secondary School
Similar Profiles
Arbenita DemnikaArbenita Demnika
Assistant Social Media Manager at Royal York Property ManagementAssistant Social Media Manager at Royal York Property Management
Shintia Shayal Prasad VermaShintia Shayal Prasad Verma
Property Manager at Barfoot & Thompson Royal Oak Property ManagementProperty Manager at Barfoot & Thompson Royal Oak Property Management
Anthony JordanAnthony Jordan
Maintenance Technician at Royal Property Management GroupMaintenance Technician at Royal Property Management Group